murphzlaw1 Posted July 17, 2009 Posted July 17, 2009 I wanted to commend the IPS staff for acting so quickly to upgrade my forum. I submitted my ticket relatively late this morning, and the upgrade was completed early in the evening. The only delay was on MY part, as I'd forgotten to add a bit of information. Both staff members were pleasant to work with. Larry even let me know in the ticket that the upgrade was being performed, and that was the reason for the errors that may be seen. I figured that it would take a day or two, at least, especially after forgetting to add in Admin information. I'm sure the amount of other people either requesting upgrades or having problems with performing their own upgrades was (is) daunting, and yet my ticket was accessed within 30 minutes (both times). Thank you again for a very pleasant upgrade experience. (Matt sed he'd pay me if I wrote nice stuff. :P)
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