No permission for Tech Support forum?

[Leonard]

I cannot make new posts in the IP.Board Technical Support forum. Is that meant to be so?

[wickedfpoop]

You may want to try logging out of the forums, resources site and Client Area and then logging back in.

If that doesn't work, you'll need to open a ticket in your Client Area so Customer Service can get the permissions corrected for you.

[Leonard]

I tried re-logging in, but it doesn't solve this problem.

Anyway, thanks.

[.Ryan]

If you just purchased a product you have to wait for it to be approved so you can then be moved into the customer group thats most likely why you don't have access to it. Also check your client center e-mail and forum e-mail if they are different thats why.

If you didn't purchase anything or were a former customer you will not have access.

[rooney]

I think I can post now.