Mark Posted January 12, 2007 Share Posted January 12, 2007 I've noticed a few other 'oddities' with the client area, I'm sure it's just some Nexus settings need updating for most: The blog's package page has two downloads block - only the first one actually works^ Same for gallery ^When viewing the blog package page, there must be an unclosed <b> tag because everything is boldUnlike all other packages, there is no 'View Your Downloads' link on the IPB package pageGallery and blog can be pointed to the IPB package, idm can'tNot sure what the plan is for converge, and I know it's not officially supported yet, but there is no place to input converge admin and url details like - perhaps a new package should be made for converge so it can be properly supported?There is no ticket submission form on the idm package pageWhen submitting a ticket, you cannot relate it to convergeWhen submitting a ticket, you should be able to select a package and a department rather than either/or - not sure if that's intended, but at the moment you can only make one selectionThe knowledgebase articles are out of line (when selecting which article to view)Some articles are out of date: (I haven't checked them all :rolleyes: - just noticed as I was viewing these)65 - isn't there a guarenteed time now?76 - your open times don't match what is on the contact us page and also the guarenteed responce timeI'm not sure what is happening here - but I can't change my contact info - whenever I try to add my county either in the 'state' field, or on the end of 'city' it doesn't save - not tried editting anything else'Your Feedback' makes a white line appear at the bottom of the screenIf a license has been transferred, secondary accounts can see the tickets that were made by the old ownerSecondary contacts can only submit a ticket to a package, not a department like billing or support.All found using IE7 Link to comment Share on other sites More sharing options...
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