dpeterson Posted December 11, 2006 Posted December 11, 2006 I'd like to commend Invision on their quick response to a problem I had with the blog/gallery skins. I sent a ticket over the weekend and it was dealt with before the weekend was over. I had anticipated a much longer wait given how many tickets must be flying around after the release of 2.2.Good job !! :thumbsup:
Management Charles Posted December 12, 2006 Management Posted December 12, 2006 Thank you and I am happy you had a good experience. The ticket influx from 2.2.0 is starting to calm down and we are starting to catch up a bit :)
davidjay Posted December 12, 2006 Posted December 12, 2006 You guys are absolutely incredible! I've been working with Jason to get my new dedicated up and he has been great! Seriously give that guy a raise or something! He's gone way beyond the call of duty and I'm so happy to have finally moved over to you guys!Cheers!DJ
CynicalFrost Posted December 12, 2006 Posted December 12, 2006 IPS is just awesome in general, including their support. :)They rock.
maccrazy Posted December 12, 2006 Posted December 12, 2006 I agree. Compared with some other online businesses I deal with, I have found your support to be by far the best. :)
Cheule Posted December 12, 2006 Posted December 12, 2006 I've had cause to fire off three tickets this week, one for the Gallery, one for the Blog and one for the board itself. The Gallery is still pending, the blog was resolved by Wizzy on his first reply, and the Board problem was resolved by Alex on his first reply :)Alex was also quickest with a correct reply just three minutes after I had opened the ticket! :) Outstanding as usual :D
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