Technical Problems
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Classic self-hosted technical help
- 32.9k posts
- 8 followers
Problems related to your server or other classic, self-hosted edition issues.
22,897 topics in this forum
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- 1 follower
- 1 reply
- 202 views
We had an upgrade this week, but, it seems the text box on the page to post content is missing (it's a line). I've included a screenshot. I did try creating a new theme from default, and reloading the original default theme, but, neither worked.
Last reply by Jim M, -
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- 2 followers
- 16 replies
- 313 views
Hi, As i'am french, the "load more activity" button is translated with "activité que j'ai créé". Just to show the problem, I switched to english and added "J'AI" in the string : So far so good, but if I press the load more activity button : all the apostrophe (') are replaced by the HTML code : It does this for all the elements in this menu that have "'a" in the string. It's OK with a space after the apostrophe but that's not the correct way to write it 🙂
Last reply by Marc, -
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I am getting this error after starting upgrade. Now i cannot access admin section , and forum display some "Update in progress " message and is not available. "The upgrader uses PHP sessions to store data, however PHP sessions are currently not working correctly on your server. This is an issue you will need to contact your host about. Error 5C289/1" My hosting provider say this eror has no connection with them. What to do ?
Last reply by Jim M, -
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- 1 follower
- 3 replies
- 195 views
503 Service Unavailable ERROR The request could not be satisfied. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. Generated by cloudfront (CloudFront) HTTP3 Server Request ID: T_n2R0aSbYvao2qOikYLxDT8Y4T2GXbCIBexOK5C4FciXzLYGTX6bQ==
Last reply by Marc, -
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- 2 followers
- 2 replies
- 274 views
Found this issue on the mobile display. Asked Ehren since it was on his Dimension theme. He asked me to check if the issue occurred on the default theme. Yes, it did. His observation: I'm still on the 4.7 devsite: I'm using an Android phone, Samsung Zflip 5. Premise: Testing message notifications and mobile footer display. Finding: 1. Click on Messages icon in mobile footer. Same if you do the default theme, just a different location. 2., click on new message that is unread 3. new message appears as designed. directional buttons above message subject: <-= Message List & Options (dropdown) 4. Click on Options drop d…
Last reply by Marc, -
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- 1 reply
- 160 views
The last update we made was 4.7.16, over time some problems appeared such as not seeing the flags or not being able to access certain functions. Now we see the 4.7.18 update that includes 4.7.17 and when we want to do it it doesn't go beyond the first step where it stays indefinitely. How to solve it?
Last reply by Stuart Silvester, -
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- 2 followers
- 4 replies
- 294 views
Hi I've deleted in mass : a forum category a database content all members I was working well, but at some point, my background processes are stuck with error. If I try to execute them manually : And i have some error logs : OutOfRangeException::0 #0 /home/frni3246/beta.lesaventuriersdurhone.org/system/Node/Model.php(1153): IPS\Patterns\_ActiveRecord::load() #1 /home/frni3246/beta.lesaventuriersdurhone.org/system/Node/DelayedCount.php(90): IPS\Node\_Model->parent() #2 /home/frni3246/beta.lesaventuriersdurhone.org/system/Node/Model.php(1090): IPS\forums\_Forum->storeUpdateTime() #3 /home/frni3246/beta.…
Last reply by Stuart Silvester, -
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- 2 followers
- 10 replies
- 350 views
Hello, I've a lot of system logs with error "OutOfRangeException::0" ... Do you have a solution for this issue ? Backtrace #0 /system/Dispatcher/Front.php(503): IPS\_Widget::load() #1 /system/Dispatcher/Dispatcher.php(155): IPS\Dispatcher\_Front->finish() #2 /index.php(13): IPS\_Dispatcher->run() #3 {main} #0 /system/Node/Model.php(1153): IPS\Patterns\_ActiveRecord::load() #1 /system/Node/DelayedCount.php(90): IPS\Node\_Model->parent() #2 /system/Node/Model.php(1090): IPS\forums\_Forum->storeUpdateTime() #3 /system/Content/Item.php(2843): IPS\Node\_Model->setLastComment() #4 /applications/forums/sources/Topic/To…
Last reply by Stuart Silvester, -
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- 3 followers
- 1 reply
- 256 views
I recently noticed an increase on cache misses from Redis. I saw that this started around to time of the update to 4.7.18. Also, the requests causing the miss rate increase seem to be for requests `GET "<hex string>_<long hex string>_str__nodeSyncTimes"`. Not sure whether this is expected, but after inspecting the code, I noticed some suspicious curly brackets in `\IPS\Node\DelayedCount::checkUpdateTime` after the first catch. Removing them solves the issue, but I'd like to confirm whether this is indeed a bug or not.
Last reply by Stuart Silvester, -
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- 4 followers
- 19 replies
- 1.2k views
How exactly does referrals work? It seems to be incredibly random whether or not it gives you credit for the referral. Do you have to be registered first, or can you click a referral link, register, purchase and get credit? Can you add a referral code to the end of any url?
Last reply by Jim M, -
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- 1 follower
- 21 replies
- 906 views
On Bulk Mail, I checked the Member Filters (it does show some members who will receive the mail) and clicked Save. Then clicked Proceed. This I did over 6 hours ago but Bulk Mail list still shows "Not Started" under Sent On and Time Taken columns and "0 Members" under Sent To. How long does it take to send out the email? On CiC
Last reply by Jim M, -
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- 2 followers
- 7 replies
- 301 views
Hi, I've just install a new community and import data from WordPress. It seems that all topics forum and article are here, but there is no "stat" about it. There is a "No posts here yet", but when i click on it, of course there are. There is also a wrong count of the total replies. Is there a trick to recalculate all these stuff after an import ? I've check tasks, but I didn't find something usefull
Last reply by Jim M, -
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- 2 followers
- 10 replies
- 407 views
This is weird? EDIT: emptying the cache in my browser cleared the red alert and #1 indicating that there was a topic to approve. But that's the first time I see this behavior, the alert normally clears automatically when I approve the topic. LogicPro11-c08.mp4
Last reply by David N., -
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- 1 follower
- 4 replies
- 201 views
I am trying to post a reply in a topic and I am getting the following screen:
Last reply by David N., -
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- 1 follower
- 1 reply
- 190 views
Some members who tried to register to my forum started to get this error. I tried different browsers and incognito tabs, changed the IP address and still the same error. The user gets this error even though they have never registered before. In the meantime, there are those who registered without any problems. Why might this be?
Last reply by Jim M, -
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- 1 reply
- 188 views
Hello, I recently deleted some forums, but I've encountered an issue where the topics that were created within those forums are still visible on the "Activity" page. Unfortunately, I'm unable to open or delete these topics. When I try to access them, I receive a message saying, "You do not have permission to view this topic." Could you please advise on how to resolve this ? Thank you for your assistance.
Last reply by Jim M, -
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- 4 replies
- 213 views
A well established and pinned thread has disappeared from the General Discussion portion of our forum, where it was located. It does not come up when searched either. How is this possible? I know that I did nothing to this thread, I discovered it had vanished when I went to post on it this afternoon. To my knowledge, no one else on the forum could have done anything to it either. Where could this thread have gone? Is it recoverable? Have we been compromised? Help Please and Thank You breezy
Last reply by breezy1941, -
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I was editing blog I added to a club and received this error: Whoops\Exception\ErrorException thrown with message "Undefined array key "club_node_public"" Stacktrace: #6 Whoops\Exception\ErrorException in \system\Content\ClubContainer.php:147 #5 Whoops\Run:handleError in \system\Content\ClubContainer.php:147 #4 IPS\blog\_Blog:saveClubForm in \applications\core\modules\front\clubs\view.php:1583 #3 IPS\core\modules\front\clubs\_view:nodeForm in \system\Dispatcher\Controller.php:107 #2 IPS\Dispatcher\_Controller:execute in \applications\core\modules\front\clubs\view.php:129 #1 IPS\core\modules\front\clubs\_view:execute in \init.php:940 #0 IPS\_Dispatcher:run in \init.php…
Last reply by teraßyte, -
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- 1 follower
- 4 replies
- 221 views
My site appears to have crashed after initiating an update? Google chrome will not load the website, even in incognito mode. Mic Edge browser loads the main page screen. I then click Login to get in and immediately am met with the error 500 Both screen shots of error message are pasted below. I am not even sure how to proceed? www.thehunterslair.com
Last reply by MeanGene, -
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- 1 follower
- 7 replies
- 538 views
Changing the currency in the store works; however, the currency does not change when browsing a product category. My developer says that his other IPS clients encounter the issue. Video of the bug: https://files.catbox.moe/2tkpcx.mp4
Last reply by Jim M, -
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- 2 replies
- 215 views
Hello team, We have been using the archive function for a long time and it has always worked well. However, since the beginning we have never changed the settings for the filter. Today, however, we have changed the settings from >15 years to >12 years, so three more years should be archived. The problem now is that since this change the archive function no longer archives. The cron job runs through without doing any action. If you unarchive an already archived topic from the archive, it works. You can then change someting in the thread. However, if I set it to “archive” status again, it remains unarchived. Also this feature worked fine in the pas…
Last reply by Daniel F, -
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- 5 replies
- 300 views
When I hit the link for Update it goes in circles; and Im unable to find the update anywhere. Any help?
Last reply by Jim M, -
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- 2 followers
- 4 replies
- 343 views
Hi, I'm administrating two Forums and both have the following error in the mysql / mariadb log: 2024-08-08 10:14:47 user[user] @ localhost [] ERROR 1062: Duplicate entry '74797-2024-08-08' for key 'lookup' : /*user::user::IPS\_Member::recordLogin:221*/ INSERT INTO `ip_core_members_logins` ( `member_id`, `member_timestamp`, `member_date` ) VALUES ( 74797, 1723104887, '2024-08-08' ) 2024-08-08 10:15:04 user[user] @ localhost [] ERROR 1062: Duplicate entry '85893-2024-08-08' for key 'lookup' : /*user::user::IPS\_Member::recordLogin:221*/ INSERT INTO `ip_core_members_logins` ( `member_id`, `member_timestamp`, `member_date` ) VALUES ( 85893, 1723104904, '2024-08-08' …
Last reply by Simarilius, -
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- 2 replies
- 147 views
As shown in the picture. I checked with the developer tool and it said it was a CROS problem.
Last reply by Jim M, -
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- 1 follower
- 1 reply
- 181 views
Posted this on Feedback Forum and got crickets. Actually I know why. The powers that be at IPB eliminated, removed, took away that Hot/Active Topic Block from lower tier plans at the most recent software update. Maybe it was in the Update info, I don’t know, but it came as a shock and disappointment to me and the Members of my nearly 23 year old Board/Discussion Form….which converted to IPB in 2016. I contacted Support and apparently this Block was removed from the Plan I am on. A similar “Trending Now” Block is available on other Plans. Starting at $250/month. That would put me out of the Discussion Forum business. This is a blow to my long term communit…
Last reply by Jim M, -
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