Introducing Quests: Tailored gamification & bridging in-person events with your community Mike Gitkos Yesterday at 12:39 PM1 day
Posted November 17, 2024Nov 17 Community Expert During the upgrade from v4.7.18 to v4.7.19, the upgrade process was interrupted by the following error message: CANNOT_WRITE /var/www/html/107786/system/File/Amazon.php::328 After 'Retry' attempts failed (coming back the same error message, I was able to 'Continue' with the upgrade. It did finish to completion; however, is this upgrade error during the process one of concern? Thanks, Mike
November 17, 2024Nov 17 Community Expert If you could complete it after clicking continue, it was most likely a temporary write issue with your Amazon S3 bucket. I wouldn't worry about it unless you also get the same error when uploading attachments, etc.
November 18, 2024Nov 18 Community Expert Are you seeing anything showing up in the system logs, post upgrade?
November 19, 2024Nov 19 Author Community Expert The system log shows 17 errors during/after the upgrade. 8 of them display "upgrade_error" - "IPS\File\Exception (3) ServiceUnavailable no tomes available CANNOT WRITE" the above errors are after the following errors: 3 logs: "javascript" - "IPS\File\Exception (3) ServiceUnavailable: CPU too busy CANNOT WRITE "template_store_missing" - "Template sotre key:template_0_07d4cac51a1499786921b8471f7e65f8_dashboad missing ...." "uncaught_exception" - "ErrrorException: template_store_missing (0) #0 /var/www/html/107786/applications/gallery/extensions/core/Dashboard/Overview.php (61) I can provide more detail from the logs if necessary
November 19, 2024Nov 19 Community Expert Solution 45 minutes ago, Mke Stoltz said: The system log shows 17 errors during/after the upgrade. 8 of them display "upgrade_error" - "IPS\File\Exception (3) ServiceUnavailable no tomes available CANNOT WRITE" the above errors are after the following errors: 3 logs: "javascript" - "IPS\File\Exception (3) ServiceUnavailable: CPU too busy CANNOT WRITE "template_store_missing" - "Template sotre key:template_0_07d4cac51a1499786921b8471f7e65f8_dashboad missing ...." "uncaught_exception" - "ErrrorException: template_store_missing (0) #0 /var/www/html/107786/applications/gallery/extensions/core/Dashboard/Overview.php (61) I can provide more detail from the logs if necessary Those are from during the upgrade itself. Please let us know if you see any issues, but as the upgrade is through, you can safely ignore this
November 19, 2024Nov 19 I saw this behavior on my primary cloud account and on my dev cloud instance. I was able to continue the upgrade and so far I have not seen any issues uploading files. So I ignored it and moved on. 🙂
