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An error has occurred (Error 500)
Verto replied to Verto's topic in Classic self-hosted technical help
Thank you for your help. Actually, the indicated table was indeed present in the database, but for some reason it was generating the mentioned error. I had to restore a backup and update again, to solve the problem. From what I have been investigating, the problem had to be caused by a third party plugin, which I have had to deactivate, pending an update from its developer. Thanks in any case for your interest and help. Best regards -
Verto reacted to a post in a topic: An error has occurred (Error 500)
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Hello. Today I was updating the installation to version 4.7.18, but when I finished the update, when accessing the site I get the error : “An error has occurred (Error 500). We are sorry, but a temporary technical error has occurred which means that we are unable to display this site at this time. You can try again by clicking the button below, or try again later.” I modified constants.php and enabled recovery mode. I was able to access the site, but when I deactivated recovery mode, the error reappeared. I checked the php error log, and I see this error: thrown in /home/talentaaurea/public_html/system/Db/Db/Db.php on line 638 #5 {main} #4 [internal function]: session_write_close() #3 [internal function]: IPS_Session_Front->write() #2 /home/talentaaurea/public_html/system/Session/Front.php(375): IPSession->updateSession->updateSession(). #1 /home/talentaaurea/public_html/system/Session/Store/Database.php(77): IPSDB->insert(). #0 /home/talentaaurea/public_html/system/Db/Db/Database.php(941): IPS\_Db->preparedQuery(). Stack trace: [25-Oct-2024 12:04:08 UTC] PHP Fatal error: Uncaught IPSDBException: Table 'talenta_db1.core_sessions' doesn't exist in /home/talentaaurea/public_html/system/Db/Db/Db.php:638 Can you help me? Thank you and best regards
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Adriano Faria reacted to a post in a topic: An application update has rendered the website unusable.
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teraßyte reacted to a post in a topic: An application update has rendered the website unusable.
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An application update has rendered the website unusable.
Verto replied to Verto's topic in Classic self-hosted technical help
Hello and thank you for the idea. By deleting the entire contents of the 'datastore' directory, I was able to regain access. Thank you very much once again -
Verto reacted to a post in a topic: An application update has rendered the website unusable.
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An application update has rendered the website unusable.
Verto replied to Verto's topic in Classic self-hosted technical help
Hello. I sincerely thank you for your interest in helping me. I have already tried this method, but the problem still persists. I really don't know what to do -
Hello. I just updated a third party application, specifically the Testimonials application, but the update has broken the IPS installation and now I cannot access the site, nor the administration. I get the following error: OutOfRangeException: (0) #0 /home/talentaaurea/public_html/system/Member/Member.php(870): IPS\Patterns\_ActiveRecord::load() #1 /home/talentaaurea/public_html/init.php(940) : eval()'d code(30): IPS\_Member->get_group() #2 /home/talentaaurea/public_html/system/Patterns/ActiveRecord.php(335): IPS\form_hook_memberSource->get_group() #3 /home/talentaaurea/public_html/system/Dispatcher/Standard.php(87): IPS\Patterns\_ActiveRecord->__get() #4 /home/talentaaurea/public_html/init.php(940) : eval()'d code(39): IPS\Dispatcher\_Standard::baseJs() #5 /home/talentaaurea/public_html/init.php(940) : eval()'d code(41): IPS\Dispatcher\sllredirects_hook_a443ceb551f6b8a3ce30fbf321907803::baseJs() #6 /home/talentaaurea/public_html/init.php(940) : eval()'d code(15): IPS\Dispatcher\friends_hook_loadJSandCSS::baseJs() #7 /home/talentaaurea/public_html/init.php(940) : eval()'d code(15): IPS\Dispatcher\videobox_hook_includeJSandCSS::baseJs() #8 /home/talentaaurea/public_html/init.php(940) : eval()'d code(15): IPS\Dispatcher\slidermaker_hook_includeJSandCSS::baseJs() #9 /home/talentaaurea/public_html/init.php(940) : eval()'d code(16): IPS\Dispatcher\testm_hook_includeJSandCSS::baseJs() #10 /home/talentaaurea/public_html/init.php(940) : eval()'d code(15): IPS\Dispatcher\musicbox_hook_includeJSandCSS::baseJs() #11 /home/talentaaurea/public_html/init.php(940) : eval()'d code(15): IPS\Dispatcher\hook1490::baseJs() #12 /home/talentaaurea/public_html/init.php(940) : eval()'d code(9): IPS\Dispatcher\hook276::baseJs() #13 /home/talentaaurea/public_html/system/Dispatcher/Admin.php(90): IPS\Dispatcher\hook1721::baseJs() #14 /home/talentaaurea/public_html/system/Dispatcher/Dispatcher.php(110): IPS\Dispatcher\_Admin->init() #15 /home/talentaaurea/public_html/admin/index.php(13): IPS\_Dispatcher::i() #16 {main} I have tried to access the site using the RECOVERY MODE, but the error persists and my website has become unusable. I have contacted the developer of the application, but regardless of this, I need to be able to recover the website, and I can't because neither the administration nor the site can be accessed. [[Template core/front/global/includeDataLayer is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] [[Template valastory/front/view/comments is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] [[Template core/front/global/announcementContentTop is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] [[Template valamenuplus/global/menu/valaMobileNavigation is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] [[Template core/front/global/announcementTop is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] [[Template core/front/global/userBar is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Please, I need urgent help Thank you very much
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Afrodude reacted to a post in a topic: Serious error with the latest update
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Serious error with the latest update
Verto replied to Verto's topic in Classic self-hosted technical help
Thank you for your support. All file and directory permissions were correct. The problem was another one. When uploading the update files, I uploaded them directly from the server administration, and they were registered as property of the root user. I modified the ownership of the files, and the error disappeared. I was able to successfully complete the upgrade. Thanks anyway for the help and best regards. -
Verto reacted to a post in a topic: Serious error with the latest update
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Verto reacted to a post in a topic: Serious error with the latest update
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Serious error with the latest update
Verto replied to Verto's topic in Classic self-hosted technical help
Yes, I have resubmitted it a couple of times, but the problem is not solved. -
Verto started following Serious error with the latest update
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Hi. I have a serious problem with the latest update. In the last step, the process stops and I get the following error: I have tried giving permissions to the FileSystem.php file, but I still get the same error, regardless of the permissions the file has. My installation is stuck in the middle of the update and now it is not accessible at all. I have even given it permissions 0777, but even that doesn't solve it: What permissions should I set or what should I do to solve this problem?
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Verto reacted to a post in a topic: All forums have disappeared from my community
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Sonya* reacted to a post in a topic: All forums have disappeared from my community
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All forums have disappeared from my community
Verto replied to Verto's topic in Classic self-hosted technical help
Thank you very much for your kind words. I would be happy to speak with you in Spanish. I am delighted to greet you. -
Verto reacted to a post in a topic: All forums have disappeared from my community
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Verto reacted to a post in a topic: All forums have disappeared from my community
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Verto reacted to a post in a topic: All forums have disappeared from my community
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All forums have disappeared from my community
Verto replied to Verto's topic in Classic self-hosted technical help
Thank you for your help, it has been really valuable because it has helped me to get out of the jam I was in. I thank all of you who have helped me. I will contact the developer of the application, to continue trying to solve the problem. Thank you and best regards Thank you for your help, it has been really valuable because it has helped me to get out of the jam I was in. I thank all of you who have helped me. I will contact the developer of the application, to continue trying to solve the problem. Thank you and best regards Sorry for the previous message. I use a translator to communicate better with you and I forgot to deactivate the automatic translation when quoting, but I can't edit now the previous message, to delete the quote translated to my language. I hope you will excuse me. -
All forums have disappeared from my community
Verto replied to Verto's topic in Classic self-hosted technical help
Thanks for your help, I guess I should contact the developer of neappmediarecording, is that correct? -
All forums have disappeared from my community
Verto replied to Verto's topic in Classic self-hosted technical help
Thank you very much for your help, it was really helpful. Following your advice, I have disabled all third party add-ons and run the tasks again. This time they did run fine, and the pending tasks have definitely been completed. However, after running the task, I re-activated the theme with the plugins and applications, and in the system log, I still get the following error: OutOfRangeException::0 Backtrace #0 /home/talenta/talentaaurea.org/applications/neappmediarecording/sources/MediaRecorder.php(413): IPS\Patterns\_ActiveRecord::load(NULL) #1 /home/talenta/talentaaurea.org/system/Theme/Theme.php(885) : eval()'d code(4312): IPS\neappmediarecording\_MediaRecorder::checkUse() #2 /home/talenta/talentaaurea.org/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_core_global_forms->editorRaw('comment_3', '', Array, Array, '4ab6b6aafc5936e...', '\n\t<div data-ips...', '[]', Array, 'IPS\\valastory\\S...', 3) #3 /home/talenta/talentaaurea.org/system/Helpers/Form/Editor.php(365): IPS\Theme\_SandboxedTemplate->__call('editorRaw', Array) #4 /home/talenta/talentaaurea.org/system/Theme/Theme.php(885) : eval()'d code(204): IPS\Helpers\Form\_Editor->html(true) #5 /home/talenta/talentaaurea.org/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_valastory_front_forms->commentTemplate('commentform_3', Object(IPS\Http\Url\Internal), Array, Array, Array, 40894464.0, 'ipsForm_vertica...', Array, Array, Object(IPS\Helpers\Form), Array) #6 /home/talenta/talentaaurea.org/system/Helpers/Form/Form.php(519): IPS\Theme\_SandboxedTemplate->__call('commentTemplate', Array) #7 /home/talenta/talentaaurea.org/system/Content/Item.php(4910): IPS\Helpers\_Form->customTemplate(Array) #8 /home/talenta/talentaaurea.org/system/Theme/Theme.php(885) : eval()'d code(186): IPS\Content\_Item->commentForm() #9 /home/talenta/talentaaurea.org/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_valastory_front_view->comments(Object(IPS\valastory\Story\StoryDetail)) #10 /home/talenta/talentaaurea.org/system/Theme/Theme.php(885) : eval()'d code(474): IPS\Theme\_SandboxedTemplate->__call('comments', Array) #11 /home/talenta/talentaaurea.org/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_valastory_front_view->repcntContainer() #12 /home/talenta/talentaaurea.org/system/Theme/Theme.php(885) : eval()'d code(7586): IPS\Theme\_SandboxedTemplate->__call('repcntContainer', Array) #13 /home/talenta/talentaaurea.org/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_core_front_global->globalTemplate('26f43653ea29f9c...', '\n\n<div class="i...', Array) #14 /home/talenta/talentaaurea.org/system/Dispatcher/Dispatcher.php(173): IPS\Theme\_SandboxedTemplate->__call('globalTemplate', Array) #15 /home/talenta/talentaaurea.org/system/Dispatcher/Standard.php(113): IPS\_Dispatcher->finish() #16 /home/talenta/talentaaurea.org/init.php(940) : eval()'d code(145): IPS\Dispatcher\_Standard->finish() #17 /home/talenta/talentaaurea.org/system/Dispatcher/Front.php(567): IPS\Dispatcher\sllredirects_hook_a443ceb551f6b8a3ce30fbf321907803->finish() #18 /home/talenta/talentaaurea.org/init.php(940) : eval()'d code(20): IPS\Dispatcher\_Front->finish() #19 /home/talenta/talentaaurea.org/system/Dispatcher/Dispatcher.php(155): IPS\Dispatcher\hook1727->finish() #20 /home/talenta/talentaaurea.org/index.php(13): IPS\_Dispatcher->run() #21 {main} -
All forums have disappeared from my community
Verto replied to Verto's topic in Classic self-hosted technical help
and... -
All forums have disappeared from my community
Verto replied to Verto's topic in Classic self-hosted technical help
I just ran the task manually, but it does not give any errors, nor does it pick up any error logs: However, these tasks have been like this since yesterday: -
All forums have disappeared from my community
Verto replied to Verto's topic in Classic self-hosted technical help
I understand your point, but I'm afraid it's not a server problem but an IPS problem. I have created a cron job in EasyCron, every minute, and I have also manually run the content deletion tasks, but the tasks are still not running.