BACG

We have an existing invision site which we need dev help with.  I will outline the requirements below:

- existing external single page sites is ~ 10

- need each external site to have content copied to invision page, removing needs for external sites

- Each external site will be a link on the new invision page menu bar

That's about it really.  Lots of cut/pasting, lots of image linking, etc.

I'm happy to provide links to the existing sites upon request.

thanks!

Not sure if this is a thing, so I'm checking.  Is there a list somewhere of Invision developers?

Our domain strokeboard.net points to our host here, on invision.  However, we have another domain strokenetwork.org which we have hosted elsewhere and have email accounts associated with, MX records, etc.  As a mod here suggested, I'm going to put up a 301 redirect to get that domain and all our other domains pointing to our strokeboard.net site hosted here BUT we need our strokenetwork.org email still hosted and working on the other host - still with me?

So right now, strokenetwork.org is not resolving nor is the email working.  I opened a ticket with them and I got a little lost with their response.  here it is:

Quote

The domain strokenetwork.org uses nameservers ns1.strokeboard.net and ns2.strokeboard.net. However the domain strokeboard.net associated to these nameservers use a third part DNS with nameservers ns1.invisioncic.com, ns2.invisioncic.com, ns3.invisioncic.com and ns4.invisioncic.com. So the A record for ns1.strokeboard.net and ns2.strokeboard.net should exist at the third party DNS end as well.

To fix this you just need to login to the third party DNS for strokeboard.net and set IP 172.96.188.55 as A record for ns1.strokeboard.net and ns2.strokeboard.net there and the domain and emails should work fine.

When they refer to 'third party DNS', they are speaking about here, at invision I suppose.  But how do I get this done according to their instructions?  Is there a DNS zone editor or something here in invision I can use?  Thanks!

Makes sense.  Thanks!

We've got a number of domains we'll be pointing to the same resource hosted here on invision's servers.  strokenetwork.org is pointed here, but does not resolve.  We so far only have one domain pointing here and it's working - strokeboard.net

Thanks!

I've got a red #1 in my plugins menu title on the left.  There are a slew of plugins installed here(by the previous admin) and all of them say disabled.  Should I just remove these?

OK, thanks for the response.

I accidentally restored the menu to the default but DID NOT publish it yet.  How can I get my previous menu arrangement back?

standby

Thank you.  She's logged in on her end and I walked her through this but she's telling me it won't let her save me as a contact because I need to make an account, but clearly I have one, as I'm logged into it right now.  She sent me a screenshot and I verified my email address was correct.

Appreciate the reply Marc.  Can you walk me through this?  I'm doing all of this on behalf of my client.  I can appreciate the security formalities of Invision but she knows nothing at all about this and I have full login access to her account.  How do I go about selecting this plan?  I'm confused about it.

Wow, I am tremendously disappointed we paid what we did to have our site hosted here on invision's servers. having to post a message in a community forum for support is ridiculous.  When I email support, I get an email stating that "as a self hosted client you don't have email support".  We aren't a self hosted client.  We are a paid $1,000+ to be hosted on invision's servers client.

I have pointed our domain strokeboard.net to the 4 invision nameservers I was giving during the initial setup and the domain does not resolve to our site.  I would like to be contacted by support immediately.  This is inexcusable.