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FM Graphics

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  1.    FM Graphics reacted to a post in a topic: User Download Issue
  2. Ok will do. Thanks Jim
  3. That's really odd as I'm still being contact by members claiming to have the issue. These two members below in the past 24 hours. bman5555 nookdfjsdkjf As I mentioned before I've logged in on many of these accounts myself and don't see the issue either but yet they all claim the same thing. Very strange.
  4.    SeNioR- reacted to a post in a topic: User Download Issue
  5. @Jim M Unfortunately I'm still having the same issue. I gave it some time and flushed the cache several times but still no luck.
  6.    Jim M reacted to a post in a topic: User Download Issue
  7. Will do and thanks as always @Jim M
  8.    FM Graphics reacted to a post in a topic: User Download Issue
  9. Thanks @Jim M The cache manager was disabled already but I've disabled the CDN cache to see if that helps.
  10.    FM Graphics reacted to a post in a topic: User Download Issue
  11. I've updated the details now @Jim M
  12.    FM Graphics reacted to a post in a topic: User Download Issue
  13.    FM Graphics reacted to a post in a topic: User Download Issue
  14. No sorry for the mix up. That's the users review.
  15.    FM Graphics reacted to a post in a topic: User Download Issue
  16. Hi Jim Yes here are some examples from our most popular download. I've tried signing in as some of these members and don't have the problem. This is a link to the page. https://footballmanagergraphics.com/files/file/443-fmg-standard-logos-megapack/ Naraujo left the below review. 'very weird system that youve to review for download' duhh_itssultan left the below review 'uhmm....i think i have to comment before i cna download so i havent used the pack yet as at the time im writing this, but i believe its gonna be great so imma give it 4 stars' thechosenmikey left the below review 'have to sign up via comment section to work' Lucas12139 left the below review 'Had to comment' only1so left the below review 'have to sign up via comment section to work' patocalf left the below review 'I'm sure it's all very simple to follow but not being very technologically literate myself I'm having a hard time figuring out how to bloody download the badges hahaha, it seems to be telling me to log in, which I have done, however for the life of me I still can't see a download button *EDIT* Posting this comment seems to have sorted out the issue!'
  17. Thanks @Adriano Faria It's actually the opposite that I'm looking to do. I simply only require members to register to download and for some reason now have to leave a review to do so. This is how I've always had things set up. Some are now claiming they are being logged out of the site when attempting to download and the only fix is to leave a review and it works fine. It does not seem to effect most members but only new members. Again I have not changed any settings, permissions etc.
  18.    FM Graphics reacted to a post in a topic: User Download Issue
  19.    FM Graphics reacted to a post in a topic: User Download Issue
  20. Hi Mark Members should be allowed to download once they've registered and reviews are optional. This is how the site has operated since opening. However, now for some reason they are having to leave a review to be able to download. I haven't changed any permissions at all and when I check everything looks fine. I'm unsure as to how this has happened so I was curious if anyone had any ideas.
  21. Hi I've been having an issue on my site for a few weeks which only allows new members to download content from the downloads area when they leave a review. I haven't made any changes to the downloads permissions or any other permissions such as groups so I'm a bit lost on this one. My normal set up allows users to download any content once they are registered. Has anyone seen this before or know a solution please?
  22. Hi Marc It didn't resolve it but manually inputting the license key did. The update worked perfectly then. Thanks for the help as always.
  23.    FM Graphics reacted to a post in a topic: Licence Key Is Not Valid [Self Hosted]
  24. Hi guys, I've had some issues trying to update my website due to an error message which states 'The license key is not valid. Please contact account assistance.'. Has anyone come across this and if so any ideas on how to resolve it?
  25. @teraßyte Basically navigating from page to page seems to take anywhere between 4-7 seconds and at times can be much longer. Previously it had been quite fluid with any page loading in less than 1-2 seconds. These are pages which I haven't changed or added to in anyway since the migration. Everything had been working really well but all of a sudden that's changed. @Randy Calvert Yes I've moved to a new VPS recently. Thanks I will check that out. I appreciate the help.
  26. I've moved recently to self hosting on November 6th and all has been going fine. All of a sudden my site has become extremely slow over the past couple of days despite the server being very fast. I haven't made any changes to the site or added plugins etc. All tasks, cron jobs are running and I have also got everything checked with my hosting provider with all looking good on their side. Any suggestions or ideas as to how the site could become so slow so quick?