Invision Community offers fantastic ways of customizing the user experience for your members, and today, we’re excited to introduce some new and really simple ways of customizing Invision Community 5 even further using our new icon tools.
Icon Picker
Lets begin with our brand new icon picker. Containing both Font Awesome icons and emojis, the new picker allows you to easily search and assign icons to specific areas throughout your site. Lets take a look at some examples!
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Navigation icons
Adding icons to the navigation list has been a highly requested feature, so we're happy to announce that you can now use this new picker to do exactly that, for both the horizontal and vertical navigation panels, without needing to modify your theme.
Forum icons
Uploading forum icons is a great way to personalize individual areas of your community. In the past, these icons have typically been images, uploaded via the admin panel. In addition to the upload form, the icon picker now makes it a breeze to assign icons to forums - and if a Font Awesome icon is chosen, it'll even inherit the featured forum color.
Forum Feature Color
We have brought the existing forum feature color to feed view allowing for a flash of color and personalization that helps associate a color with a specific forum. The feature color pairs really well with the card image to lift the forum display.
Icon creator for badges, ranks and reactions
Creating unique badges, ranks and reactions is a great way to boost activity within your community by encouraging members to share more engaging and frequent content - but designing these icons from scratch using a graphics program often comes with hurdles of its own.
With our new icon creator, you can now design your own custom icons for badges, ranks and reactions straight from your Admin panel, using a combination of colors, icons and shapes.
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We think this new icon creator will make the rank, badges and reactions features even more accessible for everyone, allowing you to create a user experience that is uniquely yours. With Invision Community 5, bringing in customization and personalization moves beyond adding new themes.
We're excited to see how you can take advantage of these new tools, and we look forward hearing your feedback in the comments below!
Invision Community’s forthcoming release includes an exciting new feature available for all.
Announcing the Alert System! 🚨™
The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you.
The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community.
Here are a few examples of when a community leader can use the Alert System for individual members:
Moderator actions
A moderator moves a topic and wants to inform the topic starter that the topic has been moved and why.
Get ahead of warnings
A member left a comment that doesn’t justify a warning point, nor should it warrant a private message. You want to kindly remind them of the community guidelines.
Community leaders may wish to send information to an entire member group. This may to warn them of new limits, or to notify support changes, etc.
Here are a few examples of when a community leader can use the Alert System for groups:
Updates to community guidelines
After reviewing and updating your community guidelines or terms of service, you can send an alert to all affected member groups outlining the changes, so they are aware. As the message needs to be dismissed before any further interaction with the community, you can be sure it has been read before any more posts are made.
This example shows an alert with send anonymously switched on.
Welcome message
To strengthen your onboarding flow, you may like to send all new members a welcome message to introduce yourself and your team, along with some helpful information to help get them settled in.
This example shows an alert with the option to reply, with send anonymously turned off.
Heads up
Remind a group of a permanent account-related change, like their subscription will be decreasing/increasing.
New forums added
After consultation with your community, you want to add some new discussion areas for your VIP Members. You can now send an alert targeted to members in that group to let them know where the new forums are and what their purpose is.
Let's chat
You notice that a great community member is having a bad day. Instead of reaching for punitive tools, you can send them an alert that they have to reply to before being allowed to continue engaging in the community.
These are just a few examples; of course, the alerts functionality has a lot of flexibility built in.
Alerts are managed from the Moderator's Control Panel.
Let us take a look at the different areas that can be configured.
Dates
Each alert has a start date, and this date can be in the future. This is especially useful if you have an event coming up you want to showcase. You can optionally set an expiration date to only serve the alert for members that visit between the start and end date. You can also leave it running indefinitely for uses such as the welcome message.
Send to
This section allows you to choose to send to a single user or to a single or multiple groups. If you are sending to groups, you can further fine-tune the deliverability by choosing to send to everyone currently registered and to new members when they register, or you can target just new members (to be precise, this will target members who register after the alert date), this option is ideal for the welcome message alert.
Send as yourself or anonymously
You can choose to send the alert anonymously or from yourself. There are times when you want a personal touch and times when you need more of a system style alert, perhaps when notifying of guideline updates. Or, if the message is general, or you want to protect members of your team, send the alert anonymously.
Replies
If you choose to send the alert personally, then you can allow the member to reply, force the member to respond to dismiss the alert or remove the ability to reply. For a welcome message, you'd likely want to allow replies which then will create a new personal message between you and the member.
We have built the system to be very flexible to cover a wide range of uses where you want to directly engage with a member or group of members and be confident that they have seen the alert before any further engagement in the community. Alerts can be used to strengthen onboarding, notify sections of your community about exciting new features and changes or even create an open dialogue after a punitive measure such as having a posting time-out.
This feature is coming to Invision Community 4.7, across all platforms.
Thoughts on our new Alert System?! Drop us a line in the comments and let us know what you think.
