Moonbeam

Did this change, like, a few minutes ago? I haven't touched my domain pointers in years.

Our site was working, then as of about ten minutes ago it's suddenly returning "ERR_CONNECTION_CLOSED."

Thank you!

It's complicated. The original maker apparently transferred ownership to someone who removed it from the marketplace, and I don't know whether I'll be able to get it updated. So we may be be looking at recommissioning a whole new app, eventually.

Yes, we're on the cloud platform. I would just need to know the time of the most recent backup to evaluate what posts would need to be copied and reposted.

How often are backups made? We could easily repost stuff.

One of the third-party apps that is critical to running my site had no incompatibility flag, but turns out to be incompatible. I've had to disable it to allow my site to run, but without that app, a great deal of our functionality is broken. Is it possible to reverse the upgrade for the moment, to give us time to figure out the way forward?

Ooh, I've been living a life of unconscious crime? No fair! I never even got a chance to enjoy that I got away with something illicit! That said, if the need arises, will I be able to upload a new version of the custom plugin? For instance, if it someday needs to be updated to make it compatible with a new release of IBS?

Earlier this year, I commissioned a custom plugin, which has been running happily on my Starter plan cloud site ever since. (I mean, I assume it's happy; it doesn't talk much about its feelings.) But now, I see that uploading custom plugins is listed as outside the scope of the Starter package. Did this drop off the Starter plan list of features recently? I assume it did, or I wouldn't have been able to upload the first one, unless I'm some sort of unconscious hacking genius. (Spoiler alert: I'm not.) I had envisioned commissioning additional plugins over time, but I have no intention of upgrading to the next plan anytime in the near future, since it would double the cost of running the site and I am nowhere near the membership level to justify it. I am sad.

Oddly, that XML dependency did NOT show on my screen when I downloaded the Ajax plugin. I actually did look.

Thank you, Nathan! The program didn't say anything about lacking that dependency, so I didn't know to try it. I will do so now!

Earlier this year, I had an image plugin on my site's editor that was beyond the basic one; it was either Easy Image or Enhanced Image, can't recall. For life reasons, my site languished for much of this year as my group all had other concerns to deal with. So a few Invision updates took place before we resumed working on the site in the last month and a half. As I've been trying to make tweaks to the editor, I've found that adding certain plugins results in erasing every button, both on the "holding" toolbar and the live one. Basically, if I add certain ones, then everything is gone, and the only option is to hit Restore Default Configuration and start all over. I don't know what plugin originally caused this, but in the course of trying to restore a nicer-than-the-basic image button, I've identified that one of the many dependency plugins, Ajax Data Loading, is one of those that trashes everything on the toolbar. Is there a different process for adding that plugin? It's a required dependency of one of the required dependencies for the image plugins I want to use.

Hey, just wanted to let you know that I'm very interested in this plugin and eager to have a chance to install it to my site. If you need a tester, let me know!

Sorry, the private message link didn't work for me. Do you know how a license for an app can expire? Doesn't Invision just bill for all the apps and plugins I buy for my site in one single payment each month?

My app is flagged as needing an update, but when I click to update it, instead of getting the "Install update" button, it's prompting me to purchase the app again. What am I doing wrong?