Bill Katula
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Posts posted by Bill Katula
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Customer upgraded their subscription from a monthly to yearly, but the expiration date is still showing for the monthly. Are they going to get charged again when the expire date is reached? Is having it set to "Difference between the renewal prices pro rata." for upgrades/downgrades the reason?
ver 4.7.4
Thanks
Subscription Upgrade Expire Date
in Technical Problems
Posted
Hi Jim,
Sorry missed the notification for this reply. The access details have been updated. Would appreciate the assistance trying to resolve this issue.
Thank you