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Zennuie

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  1. Changing the currency in the store works; however, the currency does not change when browsing a product category. My developer says that his other IPS clients encounter the issue. Video of the bug: https://files.catbox.moe/2tkpcx.mp4
  2. Never mind, I had mistakenly cleared my cookies, customers still have the issue and I was able to re produce on another device. I've had two well known IPS developers look into it, and no one knows why it's happening. For users with the issue, in console on inspect element, there is a net:ERR_FAILED lot that does not occur for users without the issue.
  3. Update: Solved the issue it was an outdated plugin that hooked the checkout
  4. Hello, Has there been any update to this issue?
  5. Hello, The issue occurs for both old and new users, but not all. My domain and DNS are the same. I had a user who had the problem. I exported their cookie session; if you want, I can send it to you. I am not sure how to resolve the issue. I also noticed a second bug: using filters adds the correct link in the browser but does not filter anything unless you refresh the page. The issue occurred only after the IPS update and on both the default and custom themes.
  6. Hello, I upgraded to the latest version of IPS, but some users have an issue where the cart option does not work once they add a product to it. The issue occurs on both custom and default themes. To resolve the problem, the user must clear all cookies and cache. The problem affects all browsers. Nothing in ACP Support indicates any errors. I have switched hosting providers and servers and moved off of Cloudflare, but the issue persists. Is there any way to troubleshoot? I can send videos of the problem but would prefer not to do it publicly.
  7. Hello, After setting up Sendgrid using the default plugin, emails work fine except for account verification and password reset links. When users try to click on the link, they are redirected to my website and encounter the issue "Site is not found." The link sent has a weird subdomain: http://url8906.example.com/ls/click The message in Error Logs: Header can not be one of the reserved keys. Refer to the documentation link. Send Grid's documentation says: The issue does not occur when using SMTP email or PHP self-hosted services. Any help would be appreciated!
  8. Hello, Is there a way to reset the test install URL on my license key? I want to set up a testing server, but the current test installation location is on my primary server.
  9. Thank you for your response. I am experiencing an issue when I select one file, save the product, and add another.
  10. Thanks for fixing the issue! Unfortunately, I found additional bugs. Saving a custom chart does not save the date range but saves the default (past six months). Viewing a saved custom cart, you cannot sort by day/week/month unless you re-configure the date range. https://i.imgur.com/mIRPiJx.png https://i.imgur.com/NH7D6Wy.png For saved charts, the layout is messed up. https://i.imgur.com/1Y3srKs.png On the income method tab, the chart can't import data when viewed by payment method every other time. Refreshing the page fixes the issue. https://i.imgur.com/n1Gc9mC.png
  11. Excluding the "make primary image" button, I am trying to figure out how InvisionCommunity assigns the order of product images. It used to be by upload date/time, but now it appears random. I tried uploading four photos( all are different sizes) named 1,2,3,4, and the order is shown correctly. However, once saving the product, the order gets changed to 4,3,2,1. InvisionCommunity version: 4.7.12 After uploading: After saving:
  12. Hello, After updating to 4.7.11.1, the sales statistic reports feature is very bugged. Seems to be an issue with the IPS javascript framework. Issues: Filters - All / None do not work The graphs do not update when sorting by Daily, Weekly, or Monthly. Video: msedge_mIXD5wC9Ib.mp4 (streamable.com) Screenshot: https://i.imgur.com/YI1kInC.png
  13. I found a temporary fix and modified the core files. The issue does seem to be with IPS. In method: IPS\nexus\Package::fullPriceInfoFromData (Line 798), index: renewalPrice returns the string value "Free" instead of NULL in case the product does not have renewal options.
  14. When on the product page, the product shows as Free, but when browsing the category, it shows the price. I tried disabling all plugins, and the issue remains. Photos:
  15. In the image you posted, is that a custom plugin that displays that message or is it only there as an example?
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