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Jim M

Invision Community Team
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Everything posted by Jim M

  1. When testing members on your community with just the VIP group, I am only seeing the forums which you have specified in their permissions. However, according to the groups set on users with multiple, I am seeing all which is expected.
  2. You will want to go to ACP -> Members -> Reputation & Reactions -> Leaderboard -> Exclude these groups.
  3. Please be aware at this time PHP 8.1 is not supported. Only PHP 8.0 is. While the software may work, you may encounter issues.
  4. Excellent. Glad to hear you were able to get this to work.
  5. Jim M replied to LiveG's post in a topic in Technical Problems
    This would be any and all content on your community. There is nothing specific for replies in the default software, I'm afraid.
  6. What Stuart was referring to was the automated alert from Android when PWA is configured. This is not something which is configurable in the software or available on iOS, however.
  7. Are you referring to the Guest bar in ACP -> System -> Terms & Privacy Policy? I would need a screenshot here what you're referring to in our software as what you're describing, I'm afraid, does not exist.
  8. I'm afraid, there isn't a setting in our core software to ask a user to add your site as their homepage.
  9. Something seems odd about what is happening here so I have moved this to a ticket to get this further evaluated. You will receive an email detailing any further correspondence.
  10. This is something we're looking into, you can check this topic here for updates:
  11. This would be related to your other ticket where you're missing Javascript files on your server. Once we resolve that, it should also resolve this but if not, please feel free to reply back here.
  12. Unfortunately, not all areas are directly editable by the Easy Mode editor like you're trying to perform. As well, others may reference off of other colors which you have set. Additionally, I'm afraid, customization of themes is outside our scope of support. I can move this to our community support forum so you can further receive the information you are seeking here in modifying your theme.
  13. I would still advise upgrading to Beta 2, then we can take a further look at this.
  14. Seems there are few missing Javascript files on your server. I would suggest upload a fresh set of files from your Client Area. As Beta 2 was released, this may require an upgrade. Please let us know if that does not help.
  15. Jim M replied to kmk's post in a topic in Technical Problems
    To confirm, all files/folders are owned by the correct user/groups for your server?
  16. Has this only happened since you upgraded to 4.6.10 Beta 1? Could you please upgrade to Beta 2 then test the RSS import again?
  17. Please be advised I have marked this to a developer for further review here to see if there is anything further that they would recommend validating on your server.
  18. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  19. I'm afraid, there is no estimate we can provide as every community is different.
  20. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  21. test Working fine here ^ Is this on your community or here?
  22. Jim M replied to kmk's post in a topic in Technical Problems
    The manual action required is due to issues on your server that prevented the auto-upgrader from extracting the files itself. You will need to ensure that the owner/group of all folders/files are correct for your server. Then also check to ensure that your server is able to move files from /tmp to your installation directory.
  23. Please provide screenshots in English if you get stuck again and we can help ensure everything is setup correctly.
  24. After you setup the Facebook API is it not working on previous or new posts?
  25. All file storage configurations that are in use in ACP -> System -> Files -> Storage Settings -> Configurations have valid paths?