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Everything posted by Marc
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Completed registration mail setup
I believe the issue here is that you have this set not to show on profile. So there is no display format for that field
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Completed registration mail setup
Do you have an example of one that is and one that isnt? I can then take a look and tell you whats happening
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Migrating to new domain (subdomain)
Unless youa re taking about a site which you are not associated with on your license, you are not hosted by IPS
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"500 Error" after uploading files to the server
Place the ips4.php file within your admin directory and run it there. It may be that location is already not running the same PHP settings
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Sharing Video in Forums
Facebook unfortunately are making it more and more difficult to integrate with them. I can take a look at the instructions there, but what issues are you facing when you try to set it up, as this will not be done straight away. Most people tend to use youtube in my experience, by the way
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changing domain names on the same sever
You have to ensure theree is no redirection to that URL. If you are having problems, drop me a PM with the old and new location. Im sure we can sort it for you
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Error pages - 404 vs 403 No permission
I have created a bug report for this, so we can take a closer look
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Profile stats issue/shifting
Please check this on a default unaltered theme. I am not seeing this happening on my end.
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Page: You do not have permission to view this topic.
Glad to hear you have what you need there 🙂
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Staff Directory Sort
There is no built in method to achieve this unfortunately. You would need to add them manually in order to sort within the platform
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GDPR compliance
Taking a look at your site I make the following observations you don't currently appear to have a privacy policy at all, which you really should have on there based on the above. We also provide the ability to add cookie information used by the software, although any 3rd party cookie information such as that from google, would be for you to include yourself within your privacy policy if needed. You also don't have a guest confirmation bar on there, which can link to the privacy policy, cookie bar, or anything else you wanted it to While we are unable to provide legal guidance on following rules within your particular jurisdiction, these would certainly be a good place to start. If you go to your admin CP and type in GDPR in the search bar, we have added this as a search term to these items to make them easy to find. Hope this helps you get to where you need to be.
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Images in Pages Articles do not get updated URLs after a storage location move.
Do you have a link to that item so I can take a look?
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[RESOLVED] Messed up External File Storage
You should really have reverted all changes. Its likely you have tasks that are moving items, that would also need to be removed if its started moving items
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Can set a future publishing date? only works when
Only on items which are not already published.
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Topic with hundreds of posts disappeared
I have split this into its own topic. Im not sure what in those screenshots actually shows you are missing content. Have you checked your moderator logs for those dates?
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Can set a future publishing date? only works when
Im not sure why you are looking in the admin CP there. Its on the front end when you create a new article or any other database record
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Can set a future publishing date? only works when
Those settings are indeed present in your admin CP. All your moderators, as mentioned, have full permissions. So unless you set them as restricted, you wouldn't see that, as they already have the permission.
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Change URL of Forums logo
Have a read here if its something you are interested in 🙂 https://moz.com/blog/json-ld-for-beginners
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400 errors since major upgrade
This would indicate you need to change the limits there, yes. This however is a server side issue rather than one with your software. It indicates a header that exceeds the size of the limit on your server
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Conversion tools missing from 4.7.7 installation package?
- 400 errors since major upgrade
Are these all on the same server? A 400 error would be the server stating it cannot process the request for some reason. Are you seeing anything in your server error logs?- Tags still in table after removing from post
A ticket has been created on this for you. Someone will be in contact as soon as possible.- Can set a future publishing date? only works when
The moderator permission is there on the content tab if restricted, but all your moderator entries are not restricted. So everyone should be able to set this. Could you let me know who you are logged in as?- Invoices - Gift Card - Spammed
Ah Indeed, thats my mistake. You would not be able to do that at present.- Can set a future publishing date? only works when
Which site is this referring to? I can then take a look for you - 400 errors since major upgrade