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Charles

Management
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  1. Haha
    Charles got a reaction from OlympusRyan for an entry, Commerce Ticket System   
    When we built our first version of Commerce, very few support desk systems were available. The support desk you have in Commerce today results from our need for a ticket system we could use. Now, there are many email support desk solutions that are a significant improvement on what Commerce offers. Therefore, as we start to shape Commerce into its new form as a robust and feature-rich community commerce tool, we made the decision to deprecate the support desk feature so we can use those resources to build ways to monetize and build your community.
    Of course, we realise this may cause concern for the few that use it heavily, so I wanted to let you know that:
    We will help anyone that uses the support desk feature to find an alternative and plan a migration.
    We will create and strengthen native APIs to enable apps like Zendesk and Helpscout to access your community data for use in custom fields, etc.
    We will work with you to help migrate your data. Please contact us if you'd like to learn more about migrating support data to another service.
  2. Agree
    Charles got a reaction from FateShop for an entry, Commerce Physical Products   
    We want Commerce to be a solution to monetising multiple areas of your community with micro-payments and subscriptions. Our focus will be on that area and physical product sales have now been deprecated and are much better handled by specialist services such as Shopify.
    We will work with you to help migrate your data. Please contact us if you'd like to learn more about migrating physical product data to another service.
  3. Like
    Charles got a reaction from Killer4558 for an entry, Commerce Physical Products   
    We want Commerce to be a solution to monetising multiple areas of your community with micro-payments and subscriptions. Our focus will be on that area and physical product sales have now been deprecated and are much better handled by specialist services such as Shopify.
    We will work with you to help migrate your data. Please contact us if you'd like to learn more about migrating physical product data to another service.
  4. Like
    Charles got a reaction from SeNioR- for an entry, Commerce Ticket System   
    When we built our first version of Commerce, very few support desk systems were available. The support desk you have in Commerce today results from our need for a ticket system we could use. Now, there are many email support desk solutions that are a significant improvement on what Commerce offers. Therefore, as we start to shape Commerce into its new form as a robust and feature-rich community commerce tool, we made the decision to deprecate the support desk feature so we can use those resources to build ways to monetize and build your community.
    Of course, we realise this may cause concern for the few that use it heavily, so I wanted to let you know that:
    We will help anyone that uses the support desk feature to find an alternative and plan a migration.
    We will create and strengthen native APIs to enable apps like Zendesk and Helpscout to access your community data for use in custom fields, etc.
    We will work with you to help migrate your data. Please contact us if you'd like to learn more about migrating support data to another service.
  5. Like
    Charles got a reaction from Jens DE for an entry, Commerce Physical Products   
    We want Commerce to be a solution to monetising multiple areas of your community with micro-payments and subscriptions. Our focus will be on that area and physical product sales have now been deprecated and are much better handled by specialist services such as Shopify.
    We will work with you to help migrate your data. Please contact us if you'd like to learn more about migrating physical product data to another service.
  6. Like
    Charles got a reaction from ArashDev for an entry, Commerce Ticket System   
    When we built our first version of Commerce, very few support desk systems were available. The support desk you have in Commerce today results from our need for a ticket system we could use. Now, there are many email support desk solutions that are a significant improvement on what Commerce offers. Therefore, as we start to shape Commerce into its new form as a robust and feature-rich community commerce tool, we made the decision to deprecate the support desk feature so we can use those resources to build ways to monetize and build your community.
    Of course, we realise this may cause concern for the few that use it heavily, so I wanted to let you know that:
    We will help anyone that uses the support desk feature to find an alternative and plan a migration.
    We will create and strengthen native APIs to enable apps like Zendesk and Helpscout to access your community data for use in custom fields, etc.
    We will work with you to help migrate your data. Please contact us if you'd like to learn more about migrating support data to another service.
  7. Thanks
    Charles got a reaction from Elon Report for an entry, Commerce Ticket System   
    When we built our first version of Commerce, very few support desk systems were available. The support desk you have in Commerce today results from our need for a ticket system we could use. Now, there are many email support desk solutions that are a significant improvement on what Commerce offers. Therefore, as we start to shape Commerce into its new form as a robust and feature-rich community commerce tool, we made the decision to deprecate the support desk feature so we can use those resources to build ways to monetize and build your community.
    Of course, we realise this may cause concern for the few that use it heavily, so I wanted to let you know that:
    We will help anyone that uses the support desk feature to find an alternative and plan a migration.
    We will create and strengthen native APIs to enable apps like Zendesk and Helpscout to access your community data for use in custom fields, etc.
    We will work with you to help migrate your data. Please contact us if you'd like to learn more about migrating support data to another service.
  8. Like
    Charles got a reaction from IPCommerceFan for an entry, Commerce Ticket System   
    When we built our first version of Commerce, very few support desk systems were available. The support desk you have in Commerce today results from our need for a ticket system we could use. Now, there are many email support desk solutions that are a significant improvement on what Commerce offers. Therefore, as we start to shape Commerce into its new form as a robust and feature-rich community commerce tool, we made the decision to deprecate the support desk feature so we can use those resources to build ways to monetize and build your community.
    Of course, we realise this may cause concern for the few that use it heavily, so I wanted to let you know that:
    We will help anyone that uses the support desk feature to find an alternative and plan a migration.
    We will create and strengthen native APIs to enable apps like Zendesk and Helpscout to access your community data for use in custom fields, etc.
    We will work with you to help migrate your data. Please contact us if you'd like to learn more about migrating support data to another service.
  9. Like
    Charles got a reaction from IPCommerceFan for an entry, Commerce Physical Products   
    We want Commerce to be a solution to monetising multiple areas of your community with micro-payments and subscriptions. Our focus will be on that area and physical product sales have now been deprecated and are much better handled by specialist services such as Shopify.
    We will work with you to help migrate your data. Please contact us if you'd like to learn more about migrating physical product data to another service.
  10. Like
    Charles got a reaction from SeNioR- for an entry, PHP 7 support   
    PHP 7 is now end of life from the developer and will no longer receive updates or security fixes. As such, we will require PHP 8.
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