SouthernCaliforniaGarrison

Thanks! I've disabled that and now waiting for some emails to come in for verification.

I've tested out the links in the previous emails, and a couple of new ones, and we're no longer seeing the error, so that at least gets that aspect of the site working again. Thank you!

I would still like to figure out why the true links aren't being sent in the emails, though. For example, the email contains this link:

https://imperialgunners.com/forums/index.php?app=core&module=system&controller=redirect&url=https://imperialgunners.com/forums/index.php?/topic/2038-request-for-igc-deployment/%26do=findComment%26comment=61385&key=7d1e9bd543ceebbe549fa0625bbf561baf0430c34f33849d6850fc9e4e2220bf&email=1&type=notification_new_comment

But becomes this in the browser after clicking on it:

https://imperialgunners.com/forums/index.php?/topic/2038-request-for-igc-deployment/page/33/#comment-61385

Redirects have been removed and replaced with a static index page. 

Hi. All redirects from HTTP to HTTPS have been removed. The only redirects still in play are for moving queries from /index.html to our forums subdirectory. The problem is still persisting. 

After looking around in the admin panel, I noticed that the links are not in friendly URL format. I tried resetting these but that did not change anything. 

Just to add a comparison between to the sites I manage. Here's an example of the email link back to a new PM on the affected system:

https://imperialgunners.com/forums/index.php?app=core&module=system&controller=redirect&url=https://imperialgunners.com/forums/index.php?/messenger/10287/%26do=findComment%26comment=11672&key=4e92cfb69eef43d19472de2a3a6882e51ab1f19d1e8fca6582c0f0e7eb5c0364&email=1&type=notification_new_private_message
 

And here's one from a healthy system:
http://www.southerncaliforniagarrison.com/forums/index.php?/messenger/23310/&do=findComment&comment=53250

Do you have any ideas why the app, module, controller, redirectURL, and other various items are in the first link and not the second one? Did we accidently enable an advanced or debugging feature without realizing it?

Hi. This is the extent of our .htaccess file:

RewriteEngine on
Redirect 302 /index.html https://imperialgunners.com/forums
Redirect 302 /index.htm https://imperialgunners.com/forums
Redirect 302 /index.php https://imperialgunners.com/forums

RewriteRule     "^/images_old/$"        "/images_new/" [PT]

# php -- BEGIN cPanel-generated handler, do not edit
# Set the “ea-php80” package as the default “PHP” programming language.
<IfModule mime_module>
  AddHandler application/x-httpd-ea-php80___lsphp .php .php8 .phtml
</IfModule>
# php -- END cPanel-generated handler, do not edit
 

I will double check but, as far as I can tell, the problem is only in the links in the emails. The site is working fine otherwise. I can't think of anything on the system that would add a redirection to a URL in an email generated by IP.Board. 

Hi. The HTTP->HTTPS apparently was removed a while back. Can you think of anything in the software that would generate this redirection? It is currently breaking automated password resets as well as causing other issues with emails. Thanks!

Hello,

We are seeing an issue with the links provided in emails containing redirects that ultimately produce an error of "imperialgunners.com redirected you too many times." when opened. 

Here is an example of one of these links:
https://imperialgunners.com/forums/index.php?app=core&module=system&controller=redirect&url=https://imperialgunners.com/forums/index.php?/messenger/10346/%26do=findComment%26comment=11764&key=6d66362e736d1102e13d241d8c9390cbf3fa44d27bfa45923404cbec8d7c933b&email=1&type=notification_new_private_message

I do have an HTTP to SSL redirect in htaccess for the forums, but it didn't use to cause this problem. Please let me know what I should look into. Thanks!

6 hours ago, teraßyte said:

Yes, version 4.5 doesn't support PHP 8 so you can't use the automatic upgrade process from your ACP. You need to perform a manual one:

1. Disable all 3rd party applications & plugins.
2. Switch to a default non-customized IPS theme.
3. Switch your server to PHP 8.
4. Manually upload the files of the new version from your client area (currently 4.7.6) to your server.
5. Visit the url domain.com/admin/upgrade to perform a manual upgrade.
6. After the upgrade is done check if any 3rd party modifications require an update (there's a button to manually check in the applications page). After you apply the updates you can safely re-enable those modifications.
7. Go to your Support Page in ACP and fix any remaining issues listed on the page.
8. If you still have disabled applications and/or plugins after the above steps, re-enable them 1 by 1 to make sure they are compatible with PHP 8.

Thank you, I will try this!

Hi Jim. We're totally trying to upgrade. However, when I move our hosting to PHP 8.0, the forums return a 500 server error. This leads me to believe that 4.5.4.2 does not support PHP 8. Is there a package available I can use to get to PHP 8.0 and then finish the upgrade to the latest version?

Hello. We are currently on a very old version and need to upgrade. It appears that it is not compatible with PHP 8.0 and we are currently running 7.4. Does the latest version support 7.4 or is there an intermediate version we can upgrade to in order to switch PHP to 8.0 to get to the latest? Thanks!