BTW, everytime a user of mine emails me asking what is wrong with the board. I explain to them what is happening and my perception on how IPS is handling this.
I think its unfair you make statements in the feedback section then close the topic so I can't respond. Your coworker responded at 3:55PM which is well within the time frame for trying to get some help for a customer. A hosting customer as you can see from below since 10/18/03, long time supporter here. The getting help just wasn't directed at you. Others have read this also.
Now as for emailing management, I tried emailing them with the email address you provided and it got rejected. Here is the email error.
As for the PM for Matt, they went through despite getting an error with IE8. I loaded Firefox and was able to see my PM's and seen they went through despite the error. Sorry Matt if you get three messages but all I got was an error when trying to send them.
You keep mentioning an SLA of 48 hours. I would like you to point out on your website where it mentions 48 hr sla when a user is signing up hosting, especially a user who signed up back in 10/18/03.
This is not a true feedback section if I can't speak my mind without having my topic closed while the issue is still open for discussion.
bobblebum got a reaction from FrostedPopTart in Bfarber