AlexJ

Based on my experience with V3 and V4 -> I am telling you, IPS team will focus on certain apps and rest on need basis. IPS doesn't have infinite team, so I understand from prioritization perspective but if I want basics/bare bone, I would use phpBB, XF, vBulletin, etc. forums. When the cost is increasing, we can't have less features. I am sorry but that's just how I see. I personally need full blown solution and let me choose, what I can enable/disable based on my needs. As everyone said, IPS removing feature doesn't help but I understand IPS position as long as they provide path so that we admins/community, don't loose data. It's one thing to render data in different format/location vs loosing it all together. I think, folks are bit grumpy at present because all status messages, tickets, etc. info is lost. Now Matt has agreed to covert tickets to private topics.. and I am hoping he create another category to convert status messages to topics. This way their is no informational loss. I moved away from 3rd party app because of same issue i.e. app not supported and suddenly their is data loss. If same thing happens from IPS Core apps, then folks will find start finding another solution because we can't take data hit on each major release. If Windows XP to Windows 11 upgrade path involves loss of data, no one would update. However it doesn't and hence the people upgrade to latest versions. Also it's beyond me, why IPS wouldn't integrate Amazon SES with Email mgmt system which is basic need for any forum to send email. It's cheapest, most reliable and just works consistently. But for something common, we are told, use 3rd party which IPS doesn't officially support 3rd party add-ons. PS I am still grumpy a bit that IPS doesn't have official marketplace, so people can at least list their addons on IPS site. I recently registered on another forum and they reloaded data and all my conversations are gone which happened in last month.

Amazon SES API -> Should be supper as a basic feature in today's world. I mean seriously which forum doesn't send email..

How are you doing this through CF? Please share the tips. Every site owner should do this.

I can ignore your 100 hundred defects against your 1000 helpful answers :) We are good. However don't let go any defects from X who has not improved ages old IPS email integration. :D

Wouldn't it possible to create a collapsible block, so that when someone expands it, data is loaded? This way you don't need to load by default - so no efficiency problem. Please evaluate. Thanks

I agree 100% and this would work fine. During the upgrade -> Auto add private category called 'Support Topics Converted' and then admins can re-name whatever they like post conversation. My only concern was data loss and this would prevent it, so much appreciated.

@Jim M Are we saying everyone who wants to use v5 -> Will be under new classic terms? i.e. renewal every 1 year and if not your license permanently expires? So next time we have purchase new license for 500$?

Hi @Matt In the past, you had suggested, you were willing to investigate some option i.e. convert tickets to topics / post in private category, so information is not lost for audit reasons. Is that still on table for investigation? I would like to know because that would decide when I can update the site, so I can plan ahead. I lost the data of all issues when IPS.Tracker got discontinued and that was general data for mod development. However support tickets have info/conversation around payments, issues, etc. and i can't loose that.

@Matt Do we have option to convert support tickets to support topics in private section, so that for audit history is available? I can't delete customers support tickets for audit reasons or paypal chargebacks for missing support.

I like your bottom 3x2 layout.. i somehow can't do that. Is that something u can do in v4? I got ugly one in big line which makes no-sense.

How does Redis performs? Asking because I never see Redis using more then 20-40Mb max. So is it really that optimized or it's not evening caching correctly? My database size is around 2.5G appx. I see - thanks.

It helps with larger forum as well. Imagine you have 500 users browsing and each having it's own request i.e. 500 DB request. Now with event/schedule based, 1 query every 30 sec (OR configurable) -> Update block cache -> Server all 500 users that without any database request. I am not sure if MySQL has build in cache i.e. if content hasn't change, does it still do full DB scan OR provides from cache. I know for sure, snowflake has it's caching engine. So if my underlying data hasn't change my next query execution comes from cache.

Thanks for the confirmation. Can it be modified, so that it's event based? If event driven is not possible, schedule would help as well i.e. every 5 mins run 1 query, update block, static block (5 mins) -> all users get it if it's configured as don't check for permissions.

How does this caching work? It's event or scheduled based to pull latest topic/post? For Ex: Caching is at 15 mins, it will only generate the block data every 15 mins OR Topics / Post are event based and will update the store data. Then user uses gets that as a static block, so request wouldn't be dynamically processed for each user? I am not sure if I am explaining my question correctly. I am hoping it's event driven block update and then user refreshes the browser, request wouldn't go to database rather cache.

Thanks Mark. I thought you can use your magic wand and tell me which app directly without doing process of elimination 🙂

We need the same solution for tickets as well... we can't loose the ticket history for audit perspective. If we can convert tickets to private category -> Topics and posts, would be perfect.

Any thoughts on how i can fix or resolve above error? Thanks

Super - Much appreciated and saved the hassle. Thank you.

Where I can tweak the email format i.e. I want to remove verbiage of Account deletion. Thanks

Thanks. I had the same question.

Let me be honest here: opentype is very good and i have his 2 addons purchased but never used because I couldn't figure out how to use the damm thing. Sure, I could bother him but then I thought how much because I only know basics. I have bit ugly landing page.. was good years back.. but need to make it clean and mobile optimized. https://fearless-assassins.com/ So it would be nice to get some help with videos. People at times think, they are starting with basics but their is a difference in basic for normal joe vs experience joe. This is where dummy proof user guide comes to play. Also when folks make coherent step by step videos, makes a huge difference vs reading 50 pages.

Share the vibe.. i like that pic and the vibrant vibes 🙂

Nice update! It would be much used by all moderators/staff members. @Matt Any update on process of converting tickets to topics/post for reference/audit purposes with IPS 5.x? Thanks

Nice video @Jimi Wikman - Liked the walk through.

Thanks Mark. Out of 3 notes, I have picked one for solution since I can't mark all 3 as a solution.