SonsOfIvy

Thanks. I'm not seeing the accounts team on that page.

Do you have a response?

First, it's the license key that has the value, not the download. Second this is your own documentation: We proceeded in good faith based on your published documentation.

That's not what the documentation indicated. Who do I contact about a refund for software I can't use?

"version 3 is no longer supported, and this includes upgrades" Did we miss this in the documentation before we spent $250? And when we ran the requirements checker that only indicated that we needed to update our PHP version?

"version 3 is no longer supported, and this includes upgrades" Did we miss this in the documentation before we spent $250?

How odd. There is no previous third party data .

No ready access via SSH. Reloading the page throws this error: Error: count(): Argument #1 ($value) must be of type Countable|array, null given File: /system/Convert/Convert.php Line: 552 Does that suggest anything?

We're not sure what to do. Any thoughts? We're dead in the water. Thanks in advance.