Bill Edwards

Thanks for that, it reports that I need to add an SPF? record and my DKIM signature is not valid. I can’t do it because my name servers are at Invision

Good Day This is a somewhat complex issue, and I am not sure if it’s an Invision issue or elsewhere. Please bear with me whilst I try and explain. My domain name is hosted at Hostgator. The nameservers are Invision so that my domain name points to my website which is hosted in cloud. I don’t recall the details but some witchcraft was employed so that emails to my domain were handled by Hostgator. All was well until the last couple of months. Receiving emails isn’t an issue, but emails sent from an email client are never delivered. They are sent because I can access Webmail at Hostgator and they are shown in the “sent” folder, but as I said they never reach their destination. I know that Hostgator is working as I have another domain solely hosted by them and am able to send and receive emails without issue. The problem is solely on the domain who’s nameservers is Invision. Can anyone explain what witchcraft was employed to send my emails to Hostgator whilst my site appeared here? Is this an issue with the way email is sent to Hostgator? Is the problem Hostgator’s end? Something else?? Any help would be most gratefully received! All the best Bill

They were definitely missing as it was reported by several members, but it seems to have corrected itself. Many thanks Bill

Good Day All the images/uploaded photos have disappeared from our site 😞 Any help gratefully received Many thanks Bill Update - I can't get the forum to load properly now either 😞

Hi For the past hour we have been unable to upload images to our forum. We get this We use Amazon for storage, but haven't changed anything. Any help please? Many thanks Bill

As the plugin author is unable to help, I need to find a way forward and I would appreciate your assistance. What are my options? Put up with the Mod Queue anomaly? Does this mean that I will be denied support for any matter now as I have used a plugin? Delete my entire forum and start again? If I delete ALL third party plugins and go back to base software will you be able to help? I appreciate you won't help, but I still need to find a way out of this mess - even if I'm to blame for it!

Really? Neither of the issues has ANYTHING to do with the copy. Is there a way to force a recount requires a simple yes or no answer - a recount would be a core software function. You can't answer that? We've had issues in the past - documented with you whereby the Mod Queue gets out of sync (nothing to do with copying) and in the past you've zero'ed it. You can't do that as you have in the past? @Adriano

I used Adriano's excellent add on to copy the topics, replies - everything 🙂

Good Day We have recently copied https://www.fun-fairs.co.uk/forum/48-rides-list-full-info-restricted-to-forum-supporters/ to https://www.fun-fairs.co.uk/forum/846-rides-list-free-access-limited-info/ However the post counts for the two differ wildly. Is there a way to force a recount?? Secondly - The first forum shows there is one post awaiting action on Moderation Queue, the second shows 5815 - However there are no posts needing attention. Any help gratefully recieved. Many thanks Bill

Good Day I want a member to be able to Moderate one forum only, i.e. not be a full Moderator but be able to look after one forum. I've done it before, but I can't for the life of me remember how. I've had a play and added him as a new Moderator Group, Restricted - the other one I did allowed me to add certain forums, but for this new one, there isn't the option. Any help gratefully received. Many thanks Bill

Is this a permenant feature??

Dear All I haven't looked at updates recently, nor browsed here - I've very much moved away from running a "forum" and now concentrate on running our "community". The result is I am behind what the software actually does, features etc. Today, a Moderator reported that he was editing a post when he was confronted with a "Human Puzzle", which took three attempts to solve and then when he did solve it, the software didn't take him back to his edited post. I tried and pretty much had the same result. How do I turn this "feature" (pain in the rear!) OFF?? (I've searched the ACP and done a serach here with no result) Many thanks Bill

Perhaps I didn't make myself clear?? The issue disappeared. I asked via email if it had been fixed or had fixed itself. I didn't receive a reply. Until you said in your reply "the issue has fixed itself", I was in the dark! This is akin to pulling teeth lol

Somewhat confused now...... A week ago I asked if they'd fixed it or had it fixed itself. Could they not have replied???? Although it isn't a critical error, we're at two weeks now with nothing from them at all 😞

I received an email on the 1st saying this was going to need further investigation. I replied to the email on the 7th: I haven't heard from anyone. Am I being impatient or has this slipped through the net?? Many thanks Bill