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jackflash's post in Upgrade from 4.3.6 to Current Ain't Happening was marked as the answer
Solved !
FYI for anyone, which has runs into this issue. The host couldn't find any errors in the log for this.
I sent her to this topic and she noticed the first screenshot, which shows PHP 8.0.16. She expressed that running PHP 8.x was causing the error, so we downgraded it back to 7.x and this solved every issue.