Jump to content

usmf

Clients
  • Posts

    300
  • Joined

  • Last visited

 Content Type 

Downloads

Release Notes

IPS4 Guides

IPS4 Developer Documentation

Invision Community Blog

Development Blog

Deprecation Tracker

Providers Directory

Forums

Events

Store

Gallery

Everything posted by usmf

  1. Does this mean that the Invision forum software will not function correctly on a mobile device at this point?
  2. Thank you to all of you for the advice. After all of that and lots of reading on this, we'll definitely be removing it ASAP. I've been browsing through the Help Guides here, but does anyone know where to point me to some kind of guide discussing how to use the Invision app rather than Tapatalk. Educating the members in advance here will definitely help some of the older ones who struggle with change. Thanks so much!
  3. Just wondering what other users of Invision think about using the Tapatalk App on your forum. While I don't use it personally, our forum does have the app installed. However, from some recent reading on security issues, I'm feeling it may be a good thing to remove. Does anyone else have feelings about this as it relates to their Invision forums? From all the reading that I've done, it would seem better to use only the Invision Mobile settings/app, is that correct? Our forum has been around for some years and we have a lot of older members. While they don't always take to change, this seems worth the effort, as we're trying to improve site security.
  4. Anyone else experiencing slow reception on e-mails sent through the Contact Us on the front page of the forum. Yesterday afternoon we changed the System/Settings/Contact Us from receiving messages via the Support Ticket option to sending messages to a listed e-mail address at the forum domain name. As a trial run, another staff member sent two e-mails through the forum Contact Us link. Both of those messages have still not arrived (almost 24 hours later). After waiting a couple hours, we added a second e-mail address (this time a GMail address) to the settings. Then, we sent a third trial message through the forum contact. This time, the message was received at only the GMail address, but not for over three hours. We've tested both addresses multiple times, and they are receiving normal messages just fine. Only the forum contact messages are not showing up. And we have checked the Spam folders multiple times. Is anyone else experiencing an issue like this? Were you able to fix it?
  5. You may want to open a support ticket on that, as it could be an issue. We had a problem with the download of the update yesterday, but they were able to fix it about a half hour after I opened the ticket. Hope you get it to work!
  6. Thanks so much! Did not know that was there. Will definitely share this with the staff handling the member accounts. 🙂
  7. Thanks. Good explanation. Does anyone know of a plugin or something that would show the date of last visit (not signin) by a member inside the member's account page in the AdminCP?
  8. Hey, this wasn't supposed to sound personal, and I didn't mean to hurt anyone's feelings. I guess we'll stick with the log-out button idea, since posting in the feature suggestions isn't going to help with this current issue. Thanks for the help.
  9. I'm surprised that this sounds like a foreign idea. The majority of websites that I have set to "remember me" time out at some point. The cookies don't always refresh. The idea that members never have to sign-in doesn't seem great. I understand not wanting to have to sign-in all the time . . . no one wants to do that. But every couple of weeks or every month is not bad and keeps your account from being accessible all the time -- and shows it as being active. Logging all members out will fix this one issue of needing members to sign-in to fill out required fields, but that will only help this one instance, correct. They sign-in again, and then they don't have to sign-in for more years. Some staff are going through old accounts to move members who have not been active in years. What's interesting is that there are a number of accounts that have not had to log-in for a year and a half, two years, etc. But they are active on a weekly basis. This has to be checked in the public profile, as there's no way in the AdminPC to tell if an account is in active use, other than sign-in date. It would seem better all around to require a long-in every now and then, rather than years apart.
  10. The reason I am asking is because it's definitely working longer than 90 days. Most staff members have not had to login for years as the forum still remembers their login. It's way too long, and we've also instituted some required fields that members need to fill out . . . but since many never need to login, they're not seeing it.
  11. Still hoping someone may have an answer on this. Is it edit that feature to a shorter amount of time?
  12. Have sent it in with screengrabs, etc. Thanks!
  13. I'll open a support ticket . . . probably a bug with the update, then. Thanks!
  14. We're cleaning out some old accounts from over ten years ago. A couple of them have one or two posts attached that we want to leave in place -- so am deleting the account through AdminCP. I click the "leave content" option and then select the option to continue attributing posts to that user. However, every time it removes the attribution and shows the post as made by "Guest". I've done two accounts like this, and both did not work. Is this a bug?
  15. You're welcome. We have a board set up like this as well, but it's easy to forget about the setting! You can always go in through the AdminCP to manually increase the post count on that user's account, if that helps.
  16. Just bumping this today in hopes that someone may know an answer. Thanks!
  17. You're so welcome! Glad to help after receiving so much help here myself. Am posting these instructions, just in case someone else ends up with this problem. If you go into AdminCP/Community/Forums/Forums . . . Find the forum board where this member posted, and click the small Edit/Pencil icon at the right. Click the "Posting Settings" tab. Under the "Posts" settings, be sure that the "Increase content counts" button is toggled to the on position.
  18. Is it possible that you have the board where this post was posted set to no adding to post count?
  19. Thank you so much! I seem to have tried everywhere but there. Perfect. 🙂
  20. The "Remember Me" feature works very well -- too well. 🙂 Is there a way to limit the time that the feature works? Many sites seem to only remember you for a day or two, or a week or two. Is that possible with Invision? We need members to have to log-in more regularly. Thanks!
  21. Thanks to the advice in the earlier thread, I'm working on instructing staff about the use of the "Flag as Spammer" button. However, it seems that three of our staff groups see this button on any member's public profile page, but one staff group does not see it there. Where do I edit how that button is seen? Thanks!
  22. Figured out the answer and posted in this other thread:
  23. Okay, after some big digging around here, I've found the issue! While it is a theme issue, this has to be something that blipped in the update, as the issue is in a place that has never been modified. To fix it, I had to create a new theme using the default settings. Open new default theme and navigate to core/front/profile/profile. Copy entire text for that file. Paste into corresponding core/front/profile/profile area in the theme that needs fixing. Hit save. Worked perfectly, even though my original was unaltered.
  24. Hoping someone here can help me out with this, as the Support Ticket answer says it's a theme issue. Just since the newest upgrade (after the Member Title was moved into "Retained" fields), we need to restore the Member Title. I've followed the directions posted here for restoration: However, now every member who had a custom title before now shows in two Profile Fields -- "Rank" and "Member Title". In the AdminCP, we can edit/remove/add into the Member Title field. But the "Rank" field is only showing publicly, but cannot be edited anywhere in the AdminCP. I need to be able to remove that "Rank" field and keep just the "Member Title" which is editable in the AdminCP. I've reverted all changes to everything but the CustomCSS in my theme, but it's not fixing it. I'm not the only person who was involved in creating this, so I'm probably missing something. But I can't afford to have to make a new theme. Attached is a screenshot showing a member's public profile with a "Rank" and "Member Title". Thanks in advance for your help!
×
×
  • Create New...