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usmf

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Everything posted by usmf

  1. Thank you for the answers. What seems to fix it is to swap back and forth between the IPS Default and this theme, signing-out each time and then signing back in. Fixed the problem, whatever that did.
  2. This problem just started, anytime a user tries to log-out. But we have not changed anything with themes or plug-ins in a very long time. Thanks in advance for any help.
  3. Thanks for the answer. I do know they're visible there, but that's quite a lot of clicking to find and not any easy access. Will look to see if there's a plug-in available somewhere.
  4. Is there any way to get a widget into member profiles that shows who I am following, rather than who is following me? Basically, it would be like a list of "Friends" that would make easy access to profiles of members that I interact with regularly? Thanks.
  5. usmf replied to usmf's post in a topic in General Questions
    Spot on! Thank you so much! Totally fixed it. I knew I was missing something . . . 🙂
  6. usmf posted a post in a topic in General Questions
    Hi! I'm trying to enable the "Clubs" feature on our site, and I think I'm just missing a step -- even after reading the Help Guide. I've enabled the Clubs in the AdminCP: However, when I go into the individual Group settings, there are no Clubs options showing: . . . which means there's no way to allow a group to create clubs. Am I missing a step? Thanks in advance!
  7. Thanks so much to both of you for the help. That wasn't what we were told by the programmer who set them up. We'll have to decide on something different.
  8. We actually had gotten someone in to set these up. They are supposed to be working on member accounts who have not logged in, in order to move inactive accounts out of active member groups. Is there no way for this work?
  9. Hi! Currently, we've got five different Group Promotions set up in AdminCP. Three of them work perfectly, but two of them are not working at all. I've gone over them and don't see anything that appears to be wrong. Is it possible for someone to check these for me? Thanks!
  10. I reminded the tech to use the resource you have suggested. Hopefully I should hear back soon. thanks
  11. Here is the response that I received from our server techs: Hello Scott, I've double checked and your MySQL time, System Clock, and NTPD Time are all in sync and about +/- 3~6ms off which is well within the margin for error as you're never going to get millisecond perfect timing over the internet. If anything I would expect that the PHP Time for the website is not matching up, but I do not know how their software works so I cannot say if that matters - https://www.usmilitariaforum.com/time.php As you can see the PHP time zone used is UTC where as the server time is PDT and they differ by several hours. Do note that this is only a guess, as we are not coders or web developers and do not have any experience with the captcha that you're trying to use. This goes well beyond our general scope of support. We can only guarantee that the server itself is working and is syncing with NTP time correctly. Sincerely, Chris Robin www.Codero.com
  12. Does the forum get the time from a source outside of the server? or does it get the time from the server? I don't understand how it can be out of sync if the forum is getting the time from the server and converting it to UTC. How is the server techs suppose to know how to adjust the time if the forum software is doing the conversion and causing a time discrepancy. i am looking for a technical answer that will convince me that this is a server issue and not a software issue. Our server tech have checked the time setting and they are correct ad then verified that the server logs are logging the correct time as well. Do you have documentation how to correctly evaluate what the time discrepancy is between the server and the forum?
  13. The time shown in invission is 7 hours ahead of Pacific time. Here is a screenshot showing the time in the support page alert to be 12 AM 10/26 however the time on my computer is 5 pm 10/25 - I am in the las vegas area which is Pacific daylight time.
  14. But the difference between what the invision forum software shows is 7 hours difference from the actual time/date. We are in the pacific daylight time right now so I am not sure how the forum administration is showing the time 7 hours later. This is consistent where ever the user is in the united states. Is there a place in the invision admin to modify the time zone? I need to reiterate, our server time is the actual time for Pacific daylight time, but invision is not showing the correct time
  15. We are having an issue with rekapthka and were told the problem is with the Date/time on the server , however the date and time on the server is correct and verified with pleask setting as well as the logs showing the correct time. In our invision forums application we are getting an alert that the server is reporting the time incorrectly. See the screenshots of the Server time showing the correct time backed by the time stamp in the logs. I also included a screen shot of the invision forum showing a time stamp that is 7 hours different that what the server is showing. Is there a time setting in invision that could be setting a different time than the server (maybe setting to a different time zone)?
  16. Thanks. I will see about getting that server time fixed and report back whether it fixes the issue or not. Thanks for the help.
  17. Both sites are having Captcha issues, as described in the first post. The site which I selected in the drop-down of this post is set on reCAPTCHA V2 like this: My second site is set on Invisible reCAPTCHA (not sure why they're different) like this: Which of these do you think is not switched on? Both sites are experiencing CAPTCHA issues as described in the original post above.
  18. Thanks. But when I'm looking at the site settings, Captcha is definitely on. Is there another place where it is switched off?
  19. Coming back to this because it's still a big issue, and my server tech says he is not an e-mail specialist and cannot fix it. I've sent a PM to @CheersnGears but have heard nothing back and assume he's moved on. Any chance that anyone here has a recommendation for anyone that I can contact to help solve this issue? Thanks.
  20. I've got two communities running IPS, and in the last week, we're having some serious Captcha issues on both. I've selected the main site in the purchase drop-down above. On that site, we were hacked (in a small way, thankfully) about a month ago. We initiated a password reset for all members, and now the members are getting a "You did not pass the security check. Please try again." error when having to use Captcha for the Password reset and/or the Contact Us form. Captcha settings in the AdminCP are set to click "I'm not a Robot", however one member was asked to do the Captcha of selecting images from a grid over 20 times and still got the same error. ----- On my second community, a member was able to take a screengrab of the error he received yesterday. Captcha on that site is set to "Invisible". I did remove Captcha one one of the sites (the first) two days ago. That fixed all the member issues, but I had to turn it back on yesterday after dealing with too many spam accounts trying to join. Since turning it back on, we are not receiving any new registrations -- when normally there should be 10-15 a day. I'm assuming this issue is affecting those trying to join. Can you check something here, please? Thanks.
  21. Nice to see this. Big changes can sometimes be difficult in my oldest community, but some of these options look like they're going to be nice. Looking forward to seeing more. Will a group icon still be visible in the compact mode?
  22. Thanks SO much! Got it!
  23. Okay. I guess I'm a bit confused. I know that's how we've done it in the past, but when I go into the Plugins area in AdminCP, this is all I see: I could not even purchase through there. I just had to come here into your listing and purchase. And the only option I have to install via manual upload, which is why I was assuming there would be a file.
  24. Hi! I purchased this two days ago, but I have not received any type of e-mail or anything in order to download a file. It also does not show in my AdminCP. Not sure what I'm missing, and I'm sure it's just me. Any help is appreciated. Thanks!
  25. Thanks for that insight. Good point. Our community is quite old, and members just will not take to change. However, I'm getting ready to set up a new community, and I will definitely take that advice!