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  • Community Expert

I no longer see the helpful tab in forums since 5.0.4 update.

Screenshot 2025-03-20 at 10.40.43 am.jpg

Solved by beats23

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  • Community Expert
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OK I found the issue.

It seems the APC group moderation settings changed by itself and were set to off for all groups. This was set to on prior to the update. Set to on, and the helpful tab is now showing.

Screenshot 2025-03-20 at 10.56.29 am.jpg

  • Community Expert
 

OK I found the issue.

It seems the APC group moderation settings changed by itself and were set to off for all groups. This was set to on prior to the update. Set to on, and the helpful tab is now showing.

Screenshot 2025-03-20 at 10.56.29 am.jpg

This option is new on 5.0.4. It should be ON as it was since 5.0.0.

 
#4059: Allows 'Mark Helpful' to be switched off on a per-group basis
  • 3 weeks later...
 

There is an upgrade step which should enable it for all groups, let's see what's going on here.

With 5.0.5, it's back to the default of being off. It needs to inherit previous settings.

Is this a cloud only feature?

  • Community Expert
 

Is this a cloud only feature?

No.

But yeah, seems to be off for some reason in the group settings.

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