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Posted

Hello,

I am getting this error "2C124/7 There was an issue running this task, please refer to the system log for further information." when i try to run the next tasks: "ScheduledActions" & "Maintenance"

RuntimeException:  (0)
#0 /home/........../public_html/system/Patterns/ActiveRecord.php(148): IPS\_Task::constructFromData()
#1 /home/........../public_html/applications/core/modules/admin/settings/advanced.php(745): IPS\Patterns\_ActiveRecord::load()
#2 /home/........../public_html/system/Dispatcher/Controller.php(107): IPS\core\modules\admin\settings\_advanced->runTask()
#3 /home/........../public_html/applications/core/modules/admin/settings/advanced.php(38): IPS\Dispatcher\_Controller->execute()
#4 /home/........../public_html/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\settings\_advanced->execute()
#5 /home/........../public_html/admin/index.php(13): IPS\_Dispatcher->run()
#6 {main}

Please any idea how to fix?
Permissions and mostly everything we found on internet that could cause this seems to be alright on our end but something is wrong, we updated from 4.6.8 to 4.7.19 and we are getting this constantly, we can't get rid of it at all...

Posted

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

Posted
17 minutes ago, Marc said:

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

I updated that one for you.

Posted

Neither of these tasks are core tasks in our software. They belong to a third party resource, however, that resource may have been removed. Looks like you recently uninstalled "axenserverlist" application which is likely related to this. Please contact the author for assistance in resolving this.

Posted
3 minutes ago, Jim M said:

Neither of these tasks are core tasks in our software. They belong to a third party resource, however, that resource may have been removed. Looks like you recently uninstalled "axenserverlist" application which is likely related to this. Please contact the author for assistance in resolving this.

I had the plugin from the previous version in the theme, the author did not update the plugin for a year at least and he is pretty inactive on IPS side so the chance to get in contact with him to help us are pretty low... Any guide how we could figure out where they tasks are and to remove them?

Posted
1 minute ago, Mihai GnG said:

I had the plugin from the previous version in the theme, the author did not update the plugin for a year at least and he is pretty inactive on IPS side so the chance to get in contact with him to help us are pretty low... Any guide how we could figure out where they tasks are and to remove them?

Sorry, we do not provide customization support. You would need to contact the author for assistance with this.

Posted
3 minutes ago, Jim M said:

Sorry, we do not provide customization support. You would need to contact the author for assistance with this.

Thanks for the help, i will try to contact him on github, hopefully he answers

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