2C124/7 - Error on Run Task

[Mihai GnG]

Hello,

I am getting this error "2C124/7 There was an issue running this task, please refer to the system log for further information." when i try to run the next tasks: "ScheduledActions" & "Maintenance"

RuntimeException:  (0)
#0 /home/........../public_html/system/Patterns/ActiveRecord.php(148): IPS\_Task::constructFromData()
#1 /home/........../public_html/applications/core/modules/admin/settings/advanced.php(745): IPS\Patterns\_ActiveRecord::load()
#2 /home/........../public_html/system/Dispatcher/Controller.php(107): IPS\core\modules\admin\settings\_advanced->runTask()
#3 /home/........../public_html/applications/core/modules/admin/settings/advanced.php(38): IPS\Dispatcher\_Controller->execute()
#4 /home/........../public_html/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\settings\_advanced->execute()
#5 /home/........../public_html/admin/index.php(13): IPS\_Dispatcher->run()
#6 {main}

Please any idea how to fix?
Permissions and mostly everything we found on internet that could cause this seems to be alright on our end but something is wrong, we updated from 4.6.8 to 4.7.19 and we are getting this constantly, we can't get rid of it at all...

[Marc]

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

[Mihai GnG]

17 minutes ago, Marc said:

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

I updated that one for you.

[Jim M]

Neither of these tasks are core tasks in our software. They belong to a third party resource, however, that resource may have been removed. Looks like you recently uninstalled "axenserverlist" application which is likely related to this. Please contact the author for assistance in resolving this.

[Mihai GnG]

3 minutes ago, Jim M said:

Neither of these tasks are core tasks in our software. They belong to a third party resource, however, that resource may have been removed. Looks like you recently uninstalled "axenserverlist" application which is likely related to this. Please contact the author for assistance in resolving this.

I had the plugin from the previous version in the theme, the author did not update the plugin for a year at least and he is pretty inactive on IPS side so the chance to get in contact with him to help us are pretty low... Any guide how we could figure out where they tasks are and to remove them?

[Jim M]

1 minute ago, Mihai GnG said:

I had the plugin from the previous version in the theme, the author did not update the plugin for a year at least and he is pretty inactive on IPS side so the chance to get in contact with him to help us are pretty low... Any guide how we could figure out where they tasks are and to remove them?

Sorry, we do not provide customization support. You would need to contact the author for assistance with this.

[Mihai GnG]

3 minutes ago, Jim M said:

Sorry, we do not provide customization support. You would need to contact the author for assistance with this.

Thanks for the help, i will try to contact him on github, hopefully he answers

[Mihai GnG]

I resolved this error

For anyone who have same problem, go into the database itself, go where are the tasks tables and search for tasks those are from plugins/applications that you don't have anymore and delete those tasks (the lines) and the task error for those will go away.

[Daniel F]

10 hours ago, Mihai GnG said:

I resolved this error

For anyone who have same problem, go into the database itself, go where are the tasks tables and search for tasks those are from plugins/applications that you don't have anymore and delete those tasks (the lines) and the task error for those will go away.

You had still tasks from uninstalled applications/plugins in your database? Where these from were old 3rd party stuff?

[Miss_B]

17 hours ago, Mihai GnG said:

I resolved this error

For anyone who have same problem, go into the database itself, go where are the tasks tables and search for tasks those are from plugins/applications that you don't have anymore and delete those tasks (the lines) and the task error for those will go away.

Glad to see that you got it solved. A word of advice, if I may, anytime one alters the database directly especially by deleting stuff, it's best to always make a backup first. Like that, if things don't go as planned one can always roll back the database to the previous working state.

[Mihai GnG]

On 12/30/2024 at 6:45 AM, Daniel F said:

You had still tasks from uninstalled applications/plugins in your database? Where these from were old 3rd party stuff?

It were some server list application, an old one that is outdated, and most probably someone made a database backup with the plugin installed, meanwhile he uninstalled it and made backup to forum uninstalled and that caused this error... otherwise can't really see something that uninstalls without deleting the tasks itself

 

18 hours ago, Miss_B said:

Glad to see that you got it solved. A word of advice, if I may, anytime one alters the database directly especially by deleting stuff, it's best to always make a backup first. Like that, if things don't go as planned one can always roll back the database to the previous working state.

for sure we always do backups, even at themes i work on a temp theme, testing out the code, and if works i move the code to main theme, make the css for it and integrate it as i want it. (usually playing with TWIG code breaks the theme, and on 4.5.xx one time o broke the whole database with 1 single " . " Dot... that was fun