Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted October 27, 2024Oct 27 Do I need to change my license? will this be required anyway for v5 when it goes live?
October 27, 2024Oct 27 You can download Invision Community 5 from your client area if you are using the Invision Community Classic license. If you are still using an older license, such as Invision Community Suite, you have the option to convert that into the newer license. You'll find this option at the bottom of your client area page.
October 27, 2024Oct 27 Its at the very bottom of your client area.Only if you converted to classic license. Edited October 27, 2024Oct 27 by Drewfus
October 28, 2024Oct 28 Author Is this only for the beta or is this to get 5.0 you need to move just so I understand? we were thinking on moving anyway but I just want to ensure I understand
October 28, 2024Oct 28 Hi @Monkos, This is only for Beta 2. v5 is not released yet. Please keep in mind that upgrading to any beta software is risky and can cause issues in a live environment or community. I would suggest getting a test community first and transition over once you’re sure everything will function correctly.
October 28, 2024Oct 28 Is this only for the beta or is this to get 5.0 you need to move just so I understand? we were thinking on moving anyway but I just want to ensure I understand Version 5 is available only on classic or cloud. So if you wish to use version 5 you would need to be on the classic license
October 28, 2024Oct 28 Author Hi @Monkos, This is only for Beta 2. v5 is not released yet. Please keep in mind that upgrading to any beta software is risky and can cause issues in a live environment or community. I would suggest getting a test community first and transition over once you’re sure everything will function correctly. thats the plan we ain't moving our live community over yet but we want to be ready for the change. Version 5 is available only on classic or cloud. So if you wish to use version 5 you would need to be on the classic license cool so correct if I wish to self host i have to move to the new classic license as opposed to the old classic license? Could you guys have chosen a better name than classic? maybe "bundled" seeing as you get all the add-on licenses now?
October 28, 2024Oct 28 cool so correct if I wish to self host i have to move to the new classic license as opposed to the old classic license? Could you guys have chosen a better name than classic? maybe "bundled" seeing as you get all the add-on licenses now? The old one isnt called classic. There were just individual applications sold separately. Classic is the "Classic self hosted model", if you want to look at it that way :)
October 28, 2024Oct 28 I'm going to take a step back in a very meta manner and point out that this is exactly the kind of repeat topic that forums should do a better job of addressing: New users asking the same question over and over again. How do we drive them to the right information (that is official, that is published, that can be referenced)? How do we upcycle related or existing topics? How do we give authority to answers and users? How do we capture these trending questions?
October 29, 2024Oct 29 How do we drive them to the right information (that is official, that is published, that can be referenced)? The search function can quite easily solve this, but not everyone uses it. Showing results for 'beta download link'. - Invision Community In this club, under the Beta Information tab, there are clear instructions on how to get your hands on the beta. I personally think it is unrealistic to provide a means of answering every single "common" question. Let's say there is a page dedicated to FAQs that come up all the time on Invision Community. By the time the content is written, the page would go on and on. Interest would be lost because there is too much reading. People would choose to post up a topic instead of visiting that page; we're back to square one. Not to mention the Help Guides... How do we upcycle related or existing topics? Sort of related to the above... Searching the community for an existing topic or discussion about it using relevant search terms. How do we give authority to answers and users? Topic creators can mark a post as the solution, which gives any new readers to that topic a clear button at the top of the topic to go to the solution. How do we capture these trending questions? The Invision Community team, as a whole, are always on top of things. The support team address the day-to-day questions and queries that pop up with the software and would be aware of how often the same questions come up.
