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Posted

You can download Invision Community 5 from your client area if you are using the Invision Community Classic license.

If you are still using an older license, such as Invision Community Suite, you have the option to convert that into the newer license. You'll find this option at the bottom of your client area page.

Posted

Is this only for the beta or is this to get 5.0 you need to move just so I understand? we were thinking on moving anyway but I just want to ensure I understand

Posted

Hi @Monkos,

This is only for Beta 2. v5 is not released yet.

Please keep in mind that upgrading to any beta software is risky and can cause issues in a live environment or community. I would suggest getting a test community first and transition over once you’re sure everything will function correctly.

Posted
2 hours ago, Monkos said:

Is this only for the beta or is this to get 5.0 you need to move just so I understand? we were thinking on moving anyway but I just want to ensure I understand

Version 5 is available only on classic or cloud. So if you wish to use version 5 you would need to be on the classic license

Posted
2 hours ago, Gary said:

Hi @Monkos,

This is only for Beta 2. v5 is not released yet.

Please keep in mind that upgrading to any beta software is risky and can cause issues in a live environment or community. I would suggest getting a test community first and transition over once you’re sure everything will function correctly.

thats the plan we ain't moving our live community over yet but we want to be ready for the change.

1 hour ago, Marc said:

Version 5 is available only on classic or cloud. So if you wish to use version 5 you would need to be on the classic license

cool so correct if I wish to self host i have to move to the new classic license as opposed to the old classic license? Could you guys have chosen a better name than classic? maybe "bundled" seeing as you get all the add-on licenses now?

Posted
2 minutes ago, Monkos said:

cool so correct if I wish to self host i have to move to the new classic license as opposed to the old classic license? Could you guys have chosen a better name than classic? maybe "bundled" seeing as you get all the add-on licenses now?

The old one isnt called classic. There were just individual applications sold separately. Classic is the "Classic self hosted model", if you want to look at it that way :) 

Posted

I'm going to take a step back in a very meta manner and point out that this is exactly the kind of repeat topic that forums should do a better job of addressing: New users asking the same question over and over again.  

How do we drive them to the right information (that is official, that is published, that can be referenced)? 

How do we upcycle related or existing topics?

How do we give authority to answers and users?  

How do we capture these trending questions?  

Posted
11 hours ago, Joel R said:

How do we drive them to the right information (that is official, that is published, that can be referenced)?

The search function can quite easily solve this, but not everyone uses it.

Showing results for 'beta download link'. - Invision Community

In this club, under the Beta Information tab, there are clear instructions on how to get your hands on the beta.

I personally think it is unrealistic to provide a means of answering every single "common" question. Let's say there is a page dedicated to FAQs that come up all the time on Invision Community. By the time the content is written, the page would go on and on. Interest would be lost because there is too much reading. People would choose to post up a topic instead of visiting that page; we're back to square one.

Not to mention the Help Guides...

12 hours ago, Joel R said:

How do we upcycle related or existing topics?

Sort of related to the above... Searching the community for an existing topic or discussion about it using relevant search terms.

12 hours ago, Joel R said:

How do we give authority to answers and users?

Topic creators can mark a post as the solution, which gives any new readers to that topic a clear button at the top of the topic to go to the solution.

12 hours ago, Joel R said:

How do we capture these trending questions?

The Invision Community team, as a whole, are always on top of things. The support team address the day-to-day questions and queries that pop up with the software and would be aware of how often the same questions come up.

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