Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted April 9, 20241 yr We have just updated our community but the server give we back an error (please take a look on the attachment), we need help to fix this issue. Many thanks
April 9, 20241 yr Community Expert That's a generic server error. Look at the server/PHP error logs to find out what the real error behind it is.
April 9, 20241 yr Community Expert That is coming from your server itself and is a lot like your check engine light on your car. It says something is wrong but not what or where. As terabyte mentioned, you need to check your server/PHP error logs to find the real error of this.
April 9, 20241 yr Author Thank you @teraßyte and @Jim M, here is the log [09-Apr-2024 18:00:02 UTC] PHP Fatal error: Uncaught Error: Class "Patterns\Singleton" not found in /home/studio154/public_html/forumdifotografia.com/system/Request/Request.php:23 Stack trace: #0 /home/studio154/public_html/forumdifotografia.com/init.php(756): require_once() #1 /home/studio154/public_html/forumdifotografia.com/system/Log/Log.php(106): IPS\IPS::autoloader('IPS\\Request') #2 /home/studio154/public_html/forumdifotografia.com/init.php(1036): IPS\_Log::log('Error: Class "I...', 'uncaught_except...') #3 [internal function]: IPS\IPS::exceptionHandler(Object(Error)) #4 {main} thrown in /home/studio154/public_html/forumdifotografia.com/system/Request/Request.php on line 23
April 9, 20241 yr Community Expert Looks like one or more files are missing. Try reuploading the files to your server.
April 10, 20241 yr Author Thank you @teraßyte, please can you help me to find the right folder? I downloaded it from my suite but I'm thinking would be find it on the invision power site Many thanks
April 10, 20241 yr Community Expert You can upload the contents of the Ipb folder inside whatever folder/directory that you used to install Ipb and don't forget to select the overwrite method.
April 10, 20241 yr Community Expert As mentioned, please upload all of them. If you are missing one, the chances are you will be missing others
April 10, 20241 yr Author Thank you everybody, we fixed the issue. We have uploaded the right folder from client are and all seems work well! The only thing we have to change are the themes and images