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I have Wordpress SSO and the IPBoard forum integrated into my Wordpress site.

Just recently trying to access The forum produces as error

I’m getting the error below. This happened suddenly a week or so ago. No updates of changes were made at all.

An error occurred (500 Error)

We're sorry, but a temporary technical error has occurred which means we cannot display this site right now.
No such file or directory
You can try again by clicking the button below, or try again later.

 

Can you please assist?

  • Community Expert

I would suggest checking your server error log for the full message. But from that message there, something has indeed changed somewhere, as its looking for something that no longer exists

  • Community Expert

MySQL can throw this error message if the credentials are invalid or you're trying to use a database that doesn't exist. That would be a good place to check also.

  • Author

Thank you. I'll follow up on those suggestions.  Much appreciated.

  • Author

Just discovered that my subscription to Wordpress SSO has expired. I guess I need to contact the develop to renew?  Not sure who the develop is though as all references on the original purchase mention invision only.  Can anyone provide the contact details for the developer?  Thanks

 

Just discovered that my subscription to Wordpress SSO has expired. I guess I need to contact the develop to renew?  Not sure who the develop is though as all references on the original purchase mention invision only.  Can anyone provide the contact details for the developer?  Thanks

That would be me!

You can transfer your Marketplace purchase to my website, this gives you access to downloads, billing and technical support all in one place.

If your purchase is expired or nearing expiry, a renewal invoice will be generated for you.

  • Author

Hi

I've just renewed my subscription but it is advising it is awaiting approval for payment.  Not sure why as I paid by my Visa card.  All other online payments I make with this card are approved immediately.

Can you please advise how long I need to wait for this approval?

Thank you

David

  • Community Expert

You would be best posting on the authors site rather than here

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