The email in your account is indeed what is used, and would come from support @ invisionpower.com 

 

The email in your account is indeed what is used, and would come from support @ invisionpower.com 

Sorry for misusing this. I have not got any emails due to "something strange going on my mail server". I have changed my email today here on IPS. But as I have not get previous emails, I cannot answer the tickets. 😊

I will send you a message from the ticket shortly

It happens to me as well, @Marc Stridgen

Upload an image to /uploads/set_resources_21/my picture

After clearing the cache, the image was deleted

It happened to me a few times too. I remember I had this problem on 4.5.x

each time the cache was cleared, the default avatar was reset

but it was only on 4.5.x, since then it's been ok

Edited March 3, 20241 yr by SeNioR-

Yea I’m investigating the issue for Sonya and that’s also my guess that it’s an old, already fixed bug which probably wasn’t retroactive so some installs have probably still broken data in their DB causing the loss. 

Does this issue is going to be resolved? There is a workaround?

Edited March 4, 20241 yr by LiveG

 

Does this issue is going to be resolved? There is a workaround?

This is still actively being investigated, as mentioned