Max Posted September 24, 2023 Posted September 24, 2023 (edited) My form has been down all day, we had a script to put in for a new ad Network and I think it caused problems. I have a support ticket open but the site's been down all day so hopefully someone else will see this. https://forums.JetNation.com The form won't load for some people most of them because of the script. When I go to the admin panel I get a template error. Invision told me they put the site in recovery mode but I still get the same error. Anyone have any thoughts? Edited September 24, 2023 by Max
Randy Calvert Posted September 24, 2023 Posted September 24, 2023 There was a link on your site that was giving me a 500 error when I clicked it https://forums.jetnation.com/forum/5-ny-jets-forum/?_gl=1*jkvwsq*_ga*NjUyODE5MjA0LjE2OTU1MzgxMDA.*_ga_S5PKRH2XRR*MTY5NTUzODE5MS4xLjAuMTY5NTUzODI3NS42MC4wLjA. However if I strip the URL to IPB’s actual address without the content after the query string, it works https://forums.jetnation.com/forum/5-ny-jets-forum/ Also I’m seeing many posts from today, even in the last hour. You might want to fix your links. Max 1
Miss_B Posted September 24, 2023 Posted September 24, 2023 2 hours ago, Randy Calvert said: However if I strip the URL to IPB’s actual address without the content after the query string, it works https://forums.jetnation.com/forum/5-ny-jets-forum/ That link is not working as well. I get an error page when I load it.
Robert Angle Posted September 24, 2023 Posted September 24, 2023 10 hours ago, Max said: https://forums.JetNation.com I could load this last night. But I cannot this morning 6 hours ago, Randy Calvert said: However if I strip the URL to IPB’s actual address without the content after the query string, it works https://forums.jetnation.com/forum/5-ny-jets-forum/ This link works for me. You seem to have a lot of members posting just fine. I was also able to access your AdminCP's login screen. Max 1
My Sharona Posted September 24, 2023 Posted September 24, 2023 27 minutes ago, Robert Angle said: I was also able to access your AdminCP's login screen. Isn't that the WP Login though? Max 1
Robert Angle Posted September 24, 2023 Posted September 24, 2023 1 hour ago, My Sharona said: Isn't that the WP Login though? No, it's his Invision AdminCP.
Miss_B Posted September 24, 2023 Posted September 24, 2023 1 hour ago, Robert Angle said: I was also able to access your AdminCP's login screen. The admin panel login screen is loaded fine, but when you try to login you get the aforementioned error. That error is general and doesn't tell us much. Hence my suggestion at the OP 's other topic, to check the core_log table in the database and see what are the most recent error messages logged in there, as that might give us more information on the cause/nature of the error.
Nathan Explosion Posted September 24, 2023 Posted September 24, 2023 1 minute ago, Miss_B said: to check the core_log table in the database They're on Cloud... Max 1
Miss_B Posted September 24, 2023 Posted September 24, 2023 2 minutes ago, Nathan Explosion said: They're on Cloud... Yes, I read their reply at their other topic. In that case the OP is in very good hands. The Ips staff will sort this out for them. Robert Angle 1
Max Posted September 24, 2023 Author Posted September 24, 2023 2 hours ago, Miss_B said: Yes, I read their reply at their other topic. In that case the OP is in very good hands. The Ips staff will sort this out for them. I hope so we've been down for two days. Some can login others can't .
Marc Posted September 25, 2023 Posted September 25, 2023 This is being looked into, as mentioned on your other 2 topics.
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