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Posted

Hello,

My get support page is reporting "Server time may be inaccurate"

My server time (UTC) is accurate. NTP is enabled.

Another issue is that the server IP on this page is not accurate, displaying a private IP instead of my server public IP.

I think the IP issue is related to the time issue.

Thanks.

Posted

Excluding the IP related issue above, AdminCP is showing the same, "Server time may be inaccurate", message.

I came here and searched see if anyone else had reported this problem, seems I am not alone...

Ted.

Posted
32 minutes ago, Teddy Rogers said:

Excluding the IP related issue above, AdminCP is showing the same, "Server time may be inaccurate", message.

I came here and searched see if anyone else had reported this problem, seems I am not alone...

Ted.

admincp showing same error message here

  • 1 year later...
Posted (edited)

Could contain: Computer Hardware, Electronics, Hardware, Monitor, Screen, Text, Page

Same problem on our productive system. Time is correct!
Staging system with nearly same content shows no error?

 

Edit:
Could contain: File, Text, Webpage, Computer Hardware, Electronics, Hardware

Edited by Koper74
Posted

You’ll want to contact your hosting provider for assistance. Your server time is off, even if just by a few seconds can create issues so your hosting provider needs to correct that

Posted
6 minutes ago, Koper74 said:

server time is correct - I checked it via ssh/date

I'm afraid, we are verifying what your server is reporting from PHP against an online source and it is off. As mentioned, even if it is off by a few seconds this warning will appear as it can cause issues. 

Server configuration is beyond our scope of support so if you continue to have issues, you will want to contact your hosting provider or hire a server administrator if you do not have a managed hosting provider.

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