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Have never used advertising before, but when going through the settings, I saw an advertising setting in Site Promotion that seemed fairly simple.
So I wanted to just test it and see if it's viable. I set up a single image to show. I set only admin to see it while I test. Added a simple image.
But no matter what I do, I don't see any image anywhere, in any of the places I set it to appear. Have tried multiple times. Can't see anything wrong with what I am doing, so wanted to ask if there is something I need to know, or how to troubleshoot?
Anyone using it that can give any advice? I haven't tried showing to any other groups, but surely showing to admin should work?
Anyone? Much appreciated.

  • Community Expert

I assume you confirmed the advertisement is active?  Try clearing your system cache in the support section of the ACP

  • Author

Yes to both. Shows active, cleared cache. I'm guessing the pic doesn't have to be a certain size?
Confused now. PhP is current, software version is current. Theme is standard.

Edited by Brian Robinson_47676

Show how you have the advertisement configured - screenshot.

  • Author

Here you go @Nathan Explosion Really can't see why it's not working
Btw...I did add a valid link after I took that screenshot.

 

Could contain: File, Page, Text, Webpage

Could contain: File, Webpage, Text

Edited by Brian Robinson_47676

  • Community Expert

I just tried this on a new stock/vanilla board and it worked fine.  (And the image dimensions don't matter.)

Have you tried creating a NEW vanilla theme and using it?  I know you said you have a standard theme, but just for giggles, create a new theme and use it to test.  (There could be a problem with your existing one.)

Also have you tried disabling all of your third party resources/applications to see if they might be interfering with the ad system?

What about the browser? Ad blockers and other interferences deactivated?

If Admin isn't your primary profile you can't see this.

You have to add your primary profile in checkboxes there.

  • Author

Tried various browsers, same.
Disabled all addons...same
Have about 6 themes installed, tried them all...same.
Not sure what you mean by primary profile @rastafari? I'm the main admin, and have always been logged in with that profile. So it should show to me as admin?
But I guess I'll have to enable it for members or guests and try it as one of those tomorrow. Wanted to avoid the questions until I decide where I am going with it, and once they see it they are going to start a debate. But I guess that is easiest for now.

  • Author

Thanks all. Set it to show for guests and members too, and it shows perfectly.
So for some reason it doesn't show to admins alone, but that isn't important. It works otherwise.

Set it only for admins and mods.

Can you see it??

  • Author
 

Set it only for admins and mods.

Can you see it??

Nope.
Only when I activate it for members too, does it appear.

  • 1 year later...

Hello, I tried to create my own advertisement.
So far, so good.

Unfortunately, the upload image item doesn't show me anything that allows me to upload an image.
How or what do I have to activate that is displayed with the upload window?

It's about the first picture here

 

Kind regards

 

the upload image item doesn't show me anything that allows me to upload an image.

Do you mean that you don't see these options?

Could contain: Page, Text

  • Community Expert

Please provide a screenshot of what you are seeing if possible

Could contain: Page, Text, File

The upload window is not available.
This is my test forum without extensions and it is set to standard theme

  • Community Expert

Please ensure your access details on file are set to your test site details, and I can take a look for you. Note, we dont actually support test instances

This doesn't work in my main forum either.
That's why I wanted to look for the error in the test forum.

  • Community Expert

You would need to ensure its updated for that site then. At present you have display name in your access details, but your site uses email to log in

I've now switched to both

  • Community Expert

Please check the details, as these are incorrect at present

Have updated the details

  • Community Expert

The details are still not allowing login unfortunately

Updated 

  • Community Expert

Please clear your browser cache and disable any browser plugins. Im seeing no issue on your site, even on your native language pack

Could contain: Page, Text

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