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Bumping this again as IG videos/reels seem to embed OK but FB reels do not?

I get an embed error:  The link could not be embedded because an error occurred on www.facebook.com.

Edited by Clover13

  • Author
  On 12/19/2022 at 4:44 PM, Marc Stridgen said:

Have you gone through the approval process on facebook?

 

 

Yes, and I'd imagine if Instagram embeds work via oEmbed Read, then wouldn't FB videos/reels as well?  Or is there something more that needs to be done?  There is only the FB app id and secret to configure in the IPS AdminCP,  no?

  • Author

FWIW, the FB GET for the link returns a 200.

The IPS call to index.php?app=core&module=system&controller=editor&do=validateLink also returns a 200 with the following response JSON:

{"preview":"","title":"","embed":"","errorMessage":"The link could not be embedded because an error occurred on www.facebook.com."}

  • Author
  On 12/20/2022 at 9:07 AM, Marc Stridgen said:

Are you getting anything showing up on your developer console on facebook?

I don't see anything (alerts or otherwise) in the developer console on facebook.

  • Author

@Marc Stridgen any chance you can try to embed a FB reel on a test forum and verify it works for you?  At least that would rule out something in my FB app's config or the like.

  On 12/21/2022 at 3:30 PM, Clover13 said:

@Marc Stridgen any chance you can try to embed a FB reel on a test forum and verify it works for you?  At least that would rule out something in my FB app's config or the like.

I have this on my list here to test, but need to get something set up on my end first of all. Please bear with me

  • 3 weeks later...

Any progress on this, we can't get it to embed either and we're looking for a solution. 

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

 

  • 2 months later...
  On 1/12/2023 at 9:10 AM, Marc Stridgen said:

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

Any updates on this issue?

  • 9 months later...

The original item is still open. Unfortunately, it does seem facebook keep changing things on their end. 

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