4.7.2.1 Locked Task: queue, Background Processes cannot be run

[CcM04]

Hello,

after upgrading from 4.7.2 to 4.7.2.1 we are having issues with Background Processes and locked Tasks.

 

 

 

If i try to "manually run them now" i always geht the following Error:

 

ValueError: imagecolorsforindex(): Argument #2 ($color) is out of range (0)
#0 /www/htdocs/system/Image/Gd.php(224): imagecolorsforindex(Object(GdImage), 255)
#1 /www/htdocs/system/Image/Gd.php(183): IPS\Image\_Gd->_manipulate(240.0, 240.0, false)
#2 /www/htdocs/system/Image/Image.php(255): IPS\Image\_Gd->resize('240', 240)
#3 /www/htdocs/applications/gallery/sources/Image/Image.php(1521): IPS\_Image->resizeToMax('240', '240')
#4 /www/htdocs/applications/gallery/sources/Image/Image.php(1495): IPS\gallery\_Image->createImageFile(Object(IPS\File\FileSystem), Array, '1', false)
#5 /www/htdocs/applications/gallery/extensions/core/Queue/RebuildGalleryImages.php(84): IPS\gallery\_Image->buildThumbnails(Object(IPS\File\FileSystem))
#6 /www/htdocs/system/Task/Task.php(47): IPS\gallery\extensions\core\Queue\_RebuildGalleryImages->run(Array, 6857)
#7 /www/htdocs/applications/core/modules/admin/system/background.php(87): IPS\_Task::runQueue()
#8 /www/htdocs/system/Helpers/MultipleRedirect/MultipleRedirect.php(93): IPS\core\modules\admin\system\_background->IPS\core\modules\admin\system\{closure}(Array)
#9 /www/htdocs/applications/core/modules/admin/system/background.php(138): IPS\Helpers\_MultipleRedirect->__construct(Object(IPS\Http\Url\Internal), Object(Closure), Object(Closure))
#10 /www/htdocs/system/Dispatcher/Controller.php(107): IPS\core\modules\admin\system\_background->process()
#11 /www/htdocs/applications/core/modules/admin/system/background.php(42): IPS\Dispatcher\_Controller->execute()
#12 /www/htdocs/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\system\_background->execute()
#13 /www/htdocs/forum/admin/index.php(13): IPS\_Dispatcher->run()
#14 {main}

 

Could you please assist us in this case ?

Thanks!

 

 

 

Edited September 15, 2022 by CcM04

[Marc]

I have created a ticket for you on this, and someone will be in contact as soon as possible

[CcM04]

Thanks, issue has been fixed 🙂

[Jim M]

Glad to hear it's all fixed for you 🙂 

[CcM04]

I have already answered the email i got from the support.

The issue with the Background Jobs has been fixed BUT ..

 

Images linked from gallery in existing posts are missing now .. seems there went something wrong during the upgrade

The Images are having different names now (details already added to the mail)...

For example in the Post the Name is .../large.lan04_2022.jpg.fb1191dc9cade47ef195e1749633851b.jpg 

When i check the name of the picture in the gallery it looks different:

../large.lan04_2022.jpg.b3268b1af0dc92e6717bf46b5fff26e2.jpg

 

Thanks for your support ...

Edited September 30, 2022 by CcM04

[Mark H]

I see you already added that info to the ticket created for this issue.

Please continue corresponding in the email chain once a developer has replied to it.

[CcM04]

Hi Mark,

ok thanks .. so i will go on with email support and this topic is solved 🙂

[Marc]

Glad to hear things are sorted for you there.

[CcM04]

Sorry for bothering you again .. we were in email contact but did not get any update since mid of october

It seems there was a problem with our FTP access .. updated the credentials several times and also tested it so .. the access should be possible for the support. (otherwise i will sent it in plaintext via email .. not sure where the issue comes from)

At the moment we are on the newest version of IPB but we are still having this issue after the problems we had in september with the background tasks .. after an ugrade ...

 

Images linked from gallery in existing posts are missing now .. seems there went something wrong during the upgrade

The Images are having different names now ....

For example in the Post the Filename is .../large.lan04_2022.jpg.fb1191dc9cade47ef195e1749633851b.jpg 

When i check the name of the picture in the gallery it looks different:

../large.lan04_2022.jpg.b3268b1af0dc92e6717bf46b5fff26e2.jpg

Thanks!

[Daniel F]

I'm glad that you replied here.

We have replied to the ticket on Oct 3 and got the reply and another reply on Oct 12 which was the last one from you.Since then none of our replies was delivered successful. 
Marc contacted you on Oct 24 which resulted again issues 

 

I've just sent you a PM to see what 's going on with the ticket