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Is there a way to see who marked something as a Solution?

  • Community Expert

In the top of the topic:

u4tno4d.png

  • Author
 

In the top of the topic:

u4tno4d.png

Thanks, I'm not looking to see who provided the Solution, but who marked it as a Solution.  Not critical, mostly curios.

  • Community Expert

Jim, in the example, probably is the post author. Who marked as solution probably will show up in the Moderation Actions of the topic.

  • Author

Hmm, I looked at a couple, I don't see who marked it as a Solution.  I allow the original poster, Admins, and Mods to mark as solution.

  • Community Expert

Yep, that's it:

nh0Uu4L.png

  • Author
 

Yep, that's it:

nh0Uu4L.png

Odd, that doesn't show for me.

Thanks though.

What doesn't show up for you?

The menu choice itself in the "Moderation Actions" dropdown, the popup itself not showing, or it shows but is empty?

  • Author
 

What doesn't show up for you?

The menu choice itself in the "Moderation Actions" dropdown, the popup itself not showing, or it shows but is empty?

Who marked as Solution.

You can see in this image neither item in the Moderation history is from the Author, and neither of those are Mods.  The post is Marked as Solved, I can't see by whom.

27784237-348574fbd685528fa614d3d5a1f8c5cd.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAJSCJQ2NM3XLFPVKA%2F20220526%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20220526T200303Z&X-Amz-Expires=28800&X-Amz-SignedHeaders=host&X-Amz-Signature=155f80ccca1b69c24d7a3c33dcafe4a407c9c70bc8638f3ce4ece62b39b2fdff

Just to confirm, the account you are using to take that screenshot is a fully unrestricted Moderator (in ACP -> Members -> Staff, Moderators), correct?

  • Author
 

Just to confirm, the account you are using to take that screenshot is a fully unrestricted Moderator (in ACP -> Members -> Staff, Moderators), correct?

I'm an admin, do I need that also?

Yes, you do need to also be a Moderator.  (Admin permissions are for actions taken in the ACP, Moderator permissions are for all front end actions.) Add either your individual account, or your Group, on that ACP page I referenced, as "Unrestricted".

  • Author
 

Yes, you do need to also be a Moderator.  (Admin permissions are for actions taken in the ACP, Moderator permissions are for all front end actions.) Add either your individual account, or your Group, on that ACP page I referenced, as "Unrestricted".

I'm in the domestique group.  I had unrestricted access.

Could contain: Text, Page, Word

  • Author

Here's a newly "Solved" thread.

I can't see anything.

Could contain: Text

 

Here's a newly "Solved" thread.

I can't see anything.

Could contain: Text

While you most certainly have a setting off somewhere, until you get it sorted, in the ACP, you could have a look at the Moderator Logs and see who did it there.

  • Author
 

While you most certainly have a setting off somewhere, until you get it sorted, in the ACP, you could have a look at the Moderator Logs and see who did it there.

Hmm, I don't see it as an option there either.

@Mark H, can you move this over to the Help section?

Thanks

Before we move this, can you please confirm that you have tested with all 3rd-party items disabled? (Including any custom Theme).

  • Author
 

Before we move this, can you please confirm that you have tested with all 3rd-party items disabled? (Including any custom Theme).

I used the support tool to disable everything.

It's acting very odd.  I tested it with test posts I made, and it seemed to be working.

With a different post, I asked a regular member to mark a post as solved, and it shows as solved AND that I marked it and removed it as solved.  I did neither of those.

https://squarewheelscycling.com/index.php?/topic/138334-are-you-in-a-cult/

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