Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted November 13, 20213 yr Hi, I have just discovered a huge error log file on my server with this entry repeated thousands of times: PHP Fatal error: require(): Failed opening required '/home/example.com/public_html/datastore/widget_activeUsers_ons5o53js_760bfcc9a723e08a529d5de4b18491ca .5bca532ded.php' (include_path='.:/opt/cpanel/ea-php74/root/usr/share/pear') in /home/example.com/public_html/system/Data/Store/FileSystem.php on line 105 Any ideas/advice? Edited November 13, 20213 yr by InvisionHQ
November 15, 20213 yr Community Expert Before anything else, have you cleared the datastore to ensure its not simply something that has failed to write properly? To do this you would go to Support, then select "Clear cache"
November 15, 20213 yr Author Yes I have tried but nothing has changed. Could it be a problem related to cloudflare?
November 15, 20213 yr Community Expert There is very much a possibility of that, yes. I would suggest disabling that completely. Especially while trying to diagnose issues.
November 15, 20213 yr Author uhm... no it doesn't. I disabled cloudflare to try and the problem persists. Problem that may be related to this widget (who is browsing) quirks: does not see me and only puts the comma. After x minutes it updates and I start to appear.
November 16, 20213 yr After upgrading to 4.6.8 I have the same error reocurring on the same line: PHP Fatal error: require(): Failed opening required 'C:\inetpub\wwwroot/datastore/widget_activeUsers_dcw20pzk3_c8e1a1ef8c307cfbc9802e8326cf54bc.2f4760498a.php' (include_path='.;C:\php\pear') in C:\inetpub\wwwroot\system\Data\Store\FileSystem.php on line 105 PHP 7.4.1, datastore is writeable, system caches cleared, no Cloudflare. Edited November 16, 20213 yr by Luuuk
December 2, 20213 yr Community Expert Please could you confirm if you are still seeing this on the latest beta?
December 11, 20213 yr Author @Marc Stridgen I have updated my forum today, I will let you know in the next few days.
January 18, 20223 yr Community Expert @Marc Stridgen I have updated my forum today, I will let you know in the next few days. Did you manage to check this?
February 15, 20223 yr Community Expert The error has disappeared, but now another one has appeared... Thank you for letting us know. Please could you open a new topic with the new issue, and we can see if we can get to the bottom of that?
