InvisionHQ Posted November 13, 2021 Share Posted November 13, 2021 (edited) Hi, I have just discovered a huge error log file on my server with this entry repeated thousands of times: PHP Fatal error: require(): Failed opening required '/home/example.com/public_html/datastore/widget_activeUsers_ons5o53js_760bfcc9a723e08a529d5de4b18491ca .5bca532ded.php' (include_path='.:/opt/cpanel/ea-php74/root/usr/share/pear') in /home/example.com/public_html/system/Data/Store/FileSystem.php on line 105 Any ideas/advice? Edited November 13, 2021 by InvisionHQ Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 15, 2021 Share Posted November 15, 2021 Before anything else, have you cleared the datastore to ensure its not simply something that has failed to write properly? To do this you would go to Support, then select "Clear cache" Link to comment Share on other sites More sharing options...
InvisionHQ Posted November 15, 2021 Author Share Posted November 15, 2021 Yes I have tried but nothing has changed. Could it be a problem related to cloudflare? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 15, 2021 Share Posted November 15, 2021 There is very much a possibility of that, yes. I would suggest disabling that completely. Especially while trying to diagnose issues. Link to comment Share on other sites More sharing options...
InvisionHQ Posted November 15, 2021 Author Share Posted November 15, 2021 uhm... no it doesn't. I disabled cloudflare to try and the problem persists. Problem that may be related to this widget (who is browsing) quirks: does not see me and only puts the comma. After x minutes it updates and I start to appear. Link to comment Share on other sites More sharing options...
Luuuk Posted November 16, 2021 Share Posted November 16, 2021 (edited) After upgrading to 4.6.8 I have the same error reocurring on the same line: PHP Fatal error: require(): Failed opening required 'C:\inetpub\wwwroot/datastore/widget_activeUsers_dcw20pzk3_c8e1a1ef8c307cfbc9802e8326cf54bc.2f4760498a.php' (include_path='.;C:\php\pear') in C:\inetpub\wwwroot\system\Data\Store\FileSystem.php on line 105 PHP 7.4.1, datastore is writeable, system caches cleared, no Cloudflare. Edited November 16, 2021 by Luuuk Link to comment Share on other sites More sharing options...
Marc Stridgen Posted December 2, 2021 Share Posted December 2, 2021 Please could you confirm if you are still seeing this on the latest beta? Link to comment Share on other sites More sharing options...
InvisionHQ Posted December 11, 2021 Author Share Posted December 11, 2021 @Marc Stridgen I have updated my forum today, I will let you know in the next few days. Marc Stridgen and Jim M 2 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 18, 2022 Share Posted January 18, 2022 On 12/11/2021 at 9:49 AM, InvisionHQ said: @Marc Stridgen I have updated my forum today, I will let you know in the next few days. Did you manage to check this? Link to comment Share on other sites More sharing options...
Solution InvisionHQ Posted February 15, 2022 Author Solution Share Posted February 15, 2022 The error has disappeared, but now another one has appeared... Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 15, 2022 Share Posted February 15, 2022 3 hours ago, InvisionHQ said: The error has disappeared, but now another one has appeared... Thank you for letting us know. Please could you open a new topic with the new issue, and we can see if we can get to the bottom of that? Link to comment Share on other sites More sharing options...
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