I did not.

If I do, will it spam notifications to users about their achievements?

It will not trigger notifications.

 

I did not.

If I do, will it spam notifications to users about their achievements?

No, they would not be sent out during rebuild

Can you please check if it's fixed or if I am doing something wrong?

In the above image I have filtered by ranks. I do not want anybody in ranks "New Person" to "Feeling At Home" to be included in the group promotion.

I rebuilt the achievements data and re-enabled the group promotion:

Yes, it was fixed. Could I please clarify if they were just given the promotion, or if they were given it prior to you running that? I ask as it would not reverse a previous action

 

Yes, it was fixed. Could I please clarify if they were just given the promotion, or if they were given it prior to you running that? I ask as it would not reverse a previous action

I rebuilt the achievements data, created the new user group and re-enabled the promotion task, in that order.

No manual promotions were made.

Here is an example:

Please ignore the previous promotion on Wednesday. The group was deleted and recreated once I became aware the rebuild was necessary.

They are at rank "New Person", which is not enabled in the group promotion rules in this post:

I've updated my access information if you'd like to take a look.

Edited February 4, 20223 yr by Hexsplosions

Please could you provide me the name or ID of that member?

 

Please could you provide me the name or ID of that member?

ID 2335

Ive got another ticket in there for you, as something still doesnt look right

 

Ive got another ticket in there for you, as something still doesnt look right

Thanks Marc, much appreciated.

I can confirm, this is still not working. I rebuilt Achievements. I set it really simple, if they have just 1 certain badge, put them in a group. It was grabbing anyone and everyone instead. I made a new promotion as well. Not really sure what else I can possibly do here.

 

I can confirm, this is still not working. I rebuilt Achievements. I set it really simple, if they have just 1 certain badge, put them in a group. It was grabbing anyone and everyone instead. I made a new promotion as well. Not really sure what else I can possibly do here.

This has been fixed and is being tested for inclusion in the next release

Glorious! I tell you, I am quite excited! This is something I have been wanting to use. Thank you!

A new version (4.6.11) has now been released which resolves this issue. Please upgrade to the latest release in order to get this fix.

 

A new version (4.6.11) has now been released which resolves this issue. Please upgrade to the latest release in order to get this fix.

You are the man! I will be doing this soon, thank you for the update!

No problem at all 🙂 

I have tested this, So far this seems to be working. I can confirm. If I find something with this not working I will let you know, otherwise, your team did amazing, and I thank you!

 

I have tested this, So far this seems to be working. I can confirm. If I find something with this not working I will let you know, otherwise, your team did amazing, and I thank you!

Thank you for coming back to let us know, and glad to see things are working for you

I still can't get this working (4.6.12):

It's promoting people in the ranks New Person, Settling In, Getting Comfortable and Feeling At Home.

Is there some trick to this that I'm missing?

No, there should be no issues on the latest release. If you are already on the latest, please provide me with some example users who are incorrectly promoted

I realised I never came back to this topic, but this appears to still not be working.

Example member IDs: 2578, 2373,2369 (all are at rank "New Person".

All ranks are being promoted.

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you.