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Setting up an email address with Community in the Cloud


Simon Woods

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Posted

I'm unsure if this is possible, mostly because it seems muddled, but here goes:

  • I have a custom domain on my CitC site.
  • I would like to use this domain for an email address, using fastmail as the service.
    • This address would be used for the site internally (via the ACP, etc) and externally (general contact info, etc).
  • The domain is hosted (managed) on a second service, hover.
  • To set up the email address I need to create MX records, however I have been told they need to be done on the IPS end of things due to the DNS being hosted here.

Hopefully that makes sense in some way.

My questions are:

  • Can this be done? Or would I have to change my configuration somehow?
  • Would it be best to change my configuration?
    • I would prefer to keep it as it is, since I like all three services for being very good at what they do.
  • If it is possible, is it as simple as something in the ACP or should I open a ticket for it?
  • Also, how much of a pain in the backside am I for this? :unsure:

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