Logged off and password reset required

[JWSOUNDGROUP]

Many of my members are reporting that they are not able to stay logged in. When having to sign in again after a period of inactivity, they are prompted (required) to do a password reset. This is happening over and over for some. I have had them check their browser, make sure that cookies are active, made sure there was no auto-fill of incorrect password, etc. I'm not sure what can be done about this. Any ideas, has anyone else had this problem?

[Stormlilly]

My community is experiencing this too - any resolve?