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[Idea] Be able to link directly to a departments support creation form.


Michael Weekley

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Posted

I was playing around with the support settings on my community. I don't know if this exists but it should. Let us pass a variable like.. mysite.tld/support/create/department/2 and it will send someone directly to whatever is stored as department 2's input form. I just feel it would be a nice touch instead of telling someone to go to support and look for a specific department in the dropdown.

 

If this does exist already, please let me know!

  • 2 months later...
Posted

This was possible in V3. I'm amazed I can't figure out how to do it here.

Each department has an id number, but still using the correct link still does not work.

/index.php?app=nexus&module=support&controller=home&do=create&id=2

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