Cannot create custom blocks in IP Pages 4.0

[Neej]

Hello,

I have recently set up a test forum for my community which I plan on migrating to when it's all ready. It is currently running on 4.0, and has a converted forum database from 3.4 and then upgraded to 4.0.

In IP Pages when I go to blocks and try create a custom block, no matter what I put in to the block details and content, it always fails and gives me an Error: EX1364

I have attached screenshots of the issue.

I'm thinking it might be something to do with the read write permissions on a folder for IP content(pages)? If this is the case can I get some direction on which folders to CHMOD.

[sipofwater]

From my tech support ticket earlier today:

777 on the following directories:
applications
datastore
plugins
uploads
uploads/logs

[Neej]

Thanks mate, will give that a go when the webadmin gets off work. I can't CHMOD as the server is on Windows. Will update this thread with how that goes.

[Neej]

The webadmin checked the permissions on those folders and they are already set to 777.

Any other ideas?

[sipofwater]

The joys of vague error messages!  Yours is a different number from the one I had.

Check the log files to see if there's any clues in there.  Past that, I don't know the suite well enough yet to offer any advice.

If it's a Windows machine, try rebooting.  Supposed to be the last resort but always the one that fixed 99% of the server problems I used to encounter with IIS

[Neej]

Sorry but where do I find the log files? Do I have to use the FTP to check them or are they somewhere in AdminCP?

Also the web server was reset and that didn't fix the issue.

Thanks for the help.

[sipofwater]

The log files are flat text files stored on the server.  Where on the server is going to depend on your environment (IIS, WAMP, something else?) and whether or not they are in the default location.  Your webadmin should know where to find them.

I changed the location on my development server so that I can easily open them up from within my web editor via FTP.  

[Neej]

Hey mate thanks I found it under uploads/logs/latest.php

 

Mon, 24 Aug 2015 06:03:34 +0000 (Severity: 1)
IP Removed - Address Removed/calendarworkdammit/admin/?adsess=02n313jvktb2cu99bhq18ik3o7&app=cms&module=pages&controller=blocks&do=form&subnode=1&block_type=custom&block_editor=html&parent=
IPS\Db\Exception
1364: Field 'block_key' doesn't have a default value
#0 E:\www\socadev\calendarworkdammit\system\Db\Db.php(640): IPS\_Db->preparedQuery('INSERT INTO `cm...', Array)
#1 E:\www\socadev\calendarworkdammit\system\Patterns\ActiveRecord.php(409): IPS\_Db->insert('cms_blocks', Array)
#2 E:\www\socadev\calendarworkdammit\system\Node\Model.php(1812): IPS\Patterns\_ActiveRecord->save()
#3 E:\www\socadev\calendarworkdammit\applications\cms\sources\Blocks\Block.php(909): IPS\Node\_Model->save()
#4 E:\www\socadev\calendarworkdammit\applications\cms\sources\Blocks\Block.php(662): IPS\cms\Blocks\_Block->save()
#5 E:\www\socadev\calendarworkdammit\system\Node\Controller.php(336): IPS\cms\Blocks\_Block->formatFormValues(Array)
#6 [internal function]: IPS\Node\_Controller->form()
#7 E:\www\socadev\calendarworkdammit\system\Dispatcher\Controller.php(85): call_user_func(Array)
#8 E:\www\socadev\calendarworkdammit\system\Node\Controller.php(63): IPS\Dispatcher\_Controller->execute()
#9 E:\www\socadev\calendarworkdammit\applications\cms\modules\admin\pages\blocks.php(39): IPS\Node\_Controller->execute()
#10 E:\www\socadev\calendarworkdammit\system\Dispatcher\Dispatcher.php(129): IPS\cms\modules\admin\pages\_blocks->execute()
#11 E:\www\socadev\calendarworkdammit\admin\index.php(13): IPS\_Dispatcher->run()
#12 {main}
------------------------------------------------------------------------

What does this mean block_key doesn't have a default value? the error happens if I put a block key or leave it blank.

[Neej]

So my webadmin guy went in to the database and did some messing around and fixed the issue. So it's all good now.

[sipofwater]

Happy to hear! 

Was coming to tell you that I had found log files from within the ACP!

The log files I was talking about are the server log files created by the web server.