Sam A Posted August 17, 2009 Posted August 17, 2009 Thought I'd take a few minutes out to compliment IPS and the technical support staff for some excellent service I've received this past week. I've been a license holder for 5 years now and in that time it has been very rare that I've had to use support, I've either had no serious issues or any I have had I've been able to fix myself. However since upgrading to 3.0.x I've had two semi-serious problems, one with converting old PMs into the new personal conversation format and the other to do with my IP.Board skin mysteriously getting b0rked. Both problems were dealt with in a timely manner and one in particular was escalated to tier II in an agreeable timeframe. Overall, it's good to know that peace of mind is there if it's ever needed. Well done. :)
Management Matt Posted August 18, 2009 Management Posted August 18, 2009 Thank you! We appreciate you taking the time to post this.
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