Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
Pyrotechnic Posted September 21, 2007 Posted September 21, 2007 Hopefully someone will be able to point me in the right direction. My IB is hosted on a shared hosting account and my host has just informed me that due to the load on the server he will no longer be able to host it when it comes up for renewal in November. Can anyone suggest a hosting solution that would allow me to move it across and what sort of costs are involved. Forum currently has 2600 members and 66,000 posts. TIA
riven3d Posted September 21, 2007 Posted September 21, 2007 we cant discuss hosting on this forum other than IPS hosting.
Pyrotechnic Posted September 21, 2007 Posted September 21, 2007 Thats fine. Would I be able to transfer my existing DB over and have FTP and MyPhpAdmin access to allow my alterations etc. I currently have a lifetime licence as well as paying yearly for the gallery and chat. I have also submitted an email asking for guidance but have not heard back yet ?
bfarber Posted September 21, 2007 Posted September 21, 2007 If you are interested in IPS hosting you should really contact our sales department. As far as I know any hosting account you could purchase would give you FTP and phpmyadmin access, but our sales department could answer for sure. :)
Pyrotechnic Posted September 21, 2007 Posted September 21, 2007 I contacted them this morning but am still awaiting a reply.
Mat Barrie Posted September 21, 2007 Posted September 21, 2007 According to http://www.invisionpower.com/hosting/shared.html, all hosting packages have phpMyAdmin and FTP. The bandwidth allocation is pretty meh, but then I'm just spoiled by dedicated server hosting (25-100GB bandwidth doesn't seem a lot when you server provider gives you 2TB)
bfarber Posted September 24, 2007 Posted September 24, 2007 I think more of our users have problems with diskspace than bandwidth, but that's just my guess.
Pyrotechnic Posted September 24, 2007 Posted September 24, 2007 IPS have not even had the decency to reply in over 3 days now, so if this is the speed of response, I guess I need to look elswhere. Good job cash spends everywhere :) Thanks for all those who have taken time to reply, its appreciated.
Pyrotechnic Posted September 24, 2007 Posted September 24, 2007 OK Thanks for that, I shall see if I get a reply within the next few days. I do presume if you take out hosting, they work weekends to enable to give support to those whose sites have gone down ;)
AndyF Posted September 24, 2007 Posted September 24, 2007 I belive "hosting" support is available at the weekend incase of server issues. Im sure they`ll explain all you need to know in your ticket anyway :)
bfarber Posted September 24, 2007 Posted September 24, 2007 Emergency hosting support is 24 hours (I know, cuz Blake carries his pager with him everywhere). Sales, however, are only open Mon-Fri 8-5.
Carl M Posted September 29, 2007 Posted September 29, 2007 I asked them about hosting for my IP Board, Blog, Downloads & Gallery saying obviously i wouldnt require a free IP Board licence and if they could offer me anything. Basic answer = no Outcome = stay with my provider
Pyrotechnic Posted September 29, 2007 Posted September 29, 2007 The didnt even have the courtesy to reply, I am still awaiting. Usual thing I guess, take your money and then not intersted. I have it sorted now.
Michael Posted September 29, 2007 Posted September 29, 2007 If they're not replying, it means they didn't get the message, it happens sometimes and you shouldn't assume they just took your money and are ignoring you. :rolleyes:
Pyrotechnic Posted September 29, 2007 Posted September 29, 2007 I am only making my assumptions based on the fact I have emailed them twice. I can only presume they have recieved them as I have no reason to presume otherwise. I find it hard to believe they would not receive both emails from their own systems.
riven3d Posted September 29, 2007 Posted September 29, 2007 Have you tried to submit a ticket to the sales dept? at least with a ticket you will have a ticket number and then bfarber can verify and do something about it.
bfarber Posted October 1, 2007 Posted October 1, 2007 I am only making my assumptions based on the fact I have emailed them twice. I can only presume they have recieved them as I have no reason to presume otherwise. I find it hard to believe they would not receive both emails from their own systems. I can assure you the email was either never received, or was marked as spam for one reason or another. Throughout the week there are no open sales tickets in queue by the time the sales department employees leave. Ever (at least hardly never). We do have a toll free number you can call as well. :) What's your email address - I can check to see if it was received and/or if there was a reply made? PM me it please.
FrostedPopTart Posted October 2, 2007 Posted October 2, 2007 If they're not replying, it means they didn't get the message, it happens sometimes and you shouldn't assume they just took your money and are ignoring you. :rolleyes: You know what happens when you assume, Mr. McCune. :rolleyes: :rolleyes:
Michael Posted October 2, 2007 Posted October 2, 2007 I certainly do, this topic is a perfect example.
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