Hopefully someone will be able to point me in the right direction.

My IB is hosted on a shared hosting account and my host has just informed me that due to the load on the server he will no longer be able to host it when it comes up for renewal in November.

Can anyone suggest a hosting solution that would allow me to move it across and what sort of costs are involved.

Forum currently has 2600 members and 66,000 posts.

TIA

we cant discuss hosting on this forum other than IPS hosting.

Thats fine. Would I be able to transfer my existing DB over and have FTP and MyPhpAdmin access to allow my alterations etc. I currently have a lifetime licence as well as paying yearly for the gallery and chat.

I have also submitted an email asking for guidance but have not heard back yet ?

If you are interested in IPS hosting you should really contact our sales department. As far as I know any hosting account you could purchase would give you FTP and phpmyadmin access, but our sales department could answer for sure. :)

I contacted them this morning but am still awaiting a reply.

According to http://www.invisionpower.com/hosting/shared.html, all hosting packages have phpMyAdmin and FTP. The bandwidth allocation is pretty meh, but then I'm just spoiled by dedicated server hosting (25-100GB bandwidth doesn't seem a lot when you server provider gives you 2TB)

I think more of our users have problems with diskspace than bandwidth, but that's just my guess.

IPS have not even had the decency to reply in over 3 days now, so if this is the speed of response, I guess I need to look elswhere. Good job cash spends everywhere :)

Thanks for all those who have taken time to reply, its appreciated.

Um, they don't work on the weekends...

OK Thanks for that, I shall see if I get a reply within the next few days. I do presume if you take out hosting, they work weekends to enable to give support to those whose sites have gone down ;)

I belive "hosting" support is available at the weekend incase of server issues.

Im sure they`ll explain all you need to know in your ticket anyway :)

Emergency hosting support is 24 hours (I know, cuz Blake carries his pager with him everywhere).

Sales, however, are only open Mon-Fri 8-5.

I asked them about hosting for my IP Board, Blog, Downloads & Gallery saying obviously i wouldnt require a free IP Board licence and if they could offer me anything.

Basic answer = no

Outcome = stay with my provider

The didnt even have the courtesy to reply, I am still awaiting. Usual thing I guess, take your money and then not intersted. I have it sorted now.

If they're not replying, it means they didn't get the message, it happens sometimes and you shouldn't assume they just took your money and are ignoring you.

:rolleyes:

I am only making my assumptions based on the fact I have emailed them twice. I can only presume they have recieved them as I have no reason to presume otherwise. I find it hard to believe they would not receive both emails from their own systems.

Have you tried to submit a ticket to the sales dept?

at least with a ticket you will have a ticket number and then bfarber can verify and do something about it.

buy a dedicated server and that's all :P

 

I am only making my assumptions based on the fact I have emailed them twice. I can only presume they have recieved them as I have no reason to presume otherwise. I find it hard to believe they would not receive both emails from their own systems.

I can assure you the email was either never received, or was marked as spam for one reason or another. Throughout the week there are no open sales tickets in queue by the time the sales department employees leave. Ever (at least hardly never).

We do have a toll free number you can call as well. :)

What's your email address - I can check to see if it was received and/or if there was a reply made? PM me it please.

 

If they're not replying, it means they didn't get the message, it happens sometimes and you shouldn't assume they just took your money and are ignoring you.

:rolleyes:

You know what happens when you assume, Mr. McCune.

:rolleyes: :rolleyes:

I certainly do, this topic is a perfect example.