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Why I can't download my Community Suite?


Guest EDAInsight

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Posted

I've purchased a Community Suite half years ago. But now I can't download them!

Although I have not pay for renewal, but I think I can download the latest version before the expiration date, is it right?

BTW, I have pay for the renewal today, I hope you will approval it soon, THX :lol:

Posted

You have a license for the version you paid for and can continue to use that version without any further charge. The version you bought came with 6 months of updates and support but this expires 6 months after purchase and you will need to renew the upgrade/support option in order to get the latest release and IPS support.

As you have now renewed then once processed then you will get access to the latest version for download.

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