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Bring your community to life with the latest live community features coming to Invision Community 5.
Last year we introduced new features that immediately showed who was currently reading a topic and who was replying. This feature leveraged new technologies to connect members with each other instantly.
In this blog post, we'll delve into the latest live community features for Invision Community 5 and explore how they enhance our sense of togetherness within our communities. We'll examine how these features instantly notify us about new events, updates, or interactions and how they contribute to a shared sense of presence.
These features go beyond the static posts and comments we've grown accustomed to and introduce a real-time element. Whether you're part of a support community, a gaming forum, or a professional network, these features will have you feeling like you're interacting with other community members simultaneously, fostering a strong sense of shared experiences. 
 
 
Posting
We've all been involved in a busy topic where you're keen to see what replies your latest post has. Select packages on Invision Community 4 can see who is active on a topic and who is typing, but you have to hit refresh to see the new posts added to the topic. If you're anything like me, then you hammer refresh until something new appears.
With Invision Community 5, this is no longer a problem. As you interact with a topic, new replies are automatically added to the topic without needing to refresh. This one feature brings the conversation to life, and you get a real sense of other members interacting with the topic at the same time as you.
 

 
Reactions
Did you drop a razor-sharp GIF or post something applause-worthy? Watch as others react to your content in real time with Invision Community 5. There's no need to refresh or return to the topic later to see who enjoyed what you wrote.
Getting rewarded for your content is gratifying and encourages you to post more and show your appreciation for other's content via reactions.
Notifications
Notifications have long been a valuable way to be notified when anything important happens in your community. It may be that someone has quoted your content, tagged you in a post or started a new topic in a forum you're following.
With Invision Community 5, you can watch the notification count rack up in real time, alerting you to new events that you may otherwise miss as they happen.
 

 
We hope that you've enjoyed reading about these new features and look forward to them coming to select packages for Invision Community 5. They provide a sense of togetherness and immediacy, making it feel like we're interacting with fellow community members simultaneously. 
We're keen to hear what you think, please leave a comment below.
The features discussed in this announcement will not be available for Invision Community Classic. Click here to learn more about switching to our platform to get this and other benefits.
 

Invision Community offers fantastic ways of customizing the user experience for your members, and today, we’re excited to introduce some new and really simple ways of customizing Invision Community 5 even further using our new icon tools.
 
Icon Picker
Lets begin with our brand new icon picker. Containing both Font Awesome icons and emojis, the new picker allows you to easily search and assign icons to specific areas throughout your site. Lets take a look at some examples!
icon-picker.mp4  
Navigation icons
Adding icons to the navigation list has been a highly requested feature, so we're happy to announce that you can now use this new picker to do exactly that, for both the horizontal and vertical navigation panels, without needing to modify your theme.

 
Forum icons
Uploading forum icons is a great way to personalize individual areas of your community. In the past, these icons have typically been images, uploaded via the admin panel. In addition to the upload form, the icon picker now makes it a breeze to assign icons to forums - and if a Font Awesome icon is chosen, it'll even inherit the featured forum color.

 
Forum Feature Color
We have brought the existing forum feature color to feed view allowing for a flash of color and personalization that helps associate a color with a specific forum. The feature color pairs really well with the card image to lift the forum display.

 
Icon creator for badges, ranks and reactions
Creating unique badges, ranks and reactions is a great way to boost activity within your community by encouraging members to share more engaging and frequent content - but designing these icons from scratch using a graphics program often comes with hurdles of its own.
With our new icon creator, you can now design your own custom icons for badges, ranks and reactions straight from your Admin panel, using a combination of colors, icons and shapes.
icon-creator.mp4  
 
We think this new icon creator will make the rank, badges and reactions features even more accessible for everyone, allowing you to create a user experience that is uniquely yours. With Invision Community 5, bringing in customization and personalization moves beyond adding new themes.
We're excited to see how you can take advantage of these new tools, and we look forward hearing your feedback in the comments below!
 

Long ago, back in the dark ages, forums used the number of posts a member made and how long ago they joined to demonstrate trust and experience.
Is simply posting a lot and being a member for a long time the best way to know which community members are experts?
And is there a better way?
We think so.
 
 
What makes an expert, and why are they important?
Community experts are the keystones to any thriving community. You probably recognise a handful in your community. They tend to be active regularly, are often the first to try and help others with their questions and help set a positive example within the community.
Wouldn't it be great if newer community members could discover who these super users were a little easier? These members trying to find their feet in a new community could follow trustworthy individuals, absorb the positive tone of the community, and even get help a little quicker.
In the past, forums have shown trust and experience through basic metrics like post count and the years since they joined. However, these metrics only show that the individual has been around a long time and posts a lot. It doesn't show that they are potential role models or helpful and trustworthy.
Community Experts with Invision Community 5
Invision Community 5 identifies these experts through metrics such as the number of solutions they have, the volume of 'helpful' votes on their replies, the speed of answers and more.
Each forum will have its own experts, so if you have a very broad community, someone who is very helpful in a particular area will show as an expert in that area only.
When a member has been picked as an expert, they'll receive an email thanking them, and they can then opt-in to be shown as an expert along with a regular notification or email with any unanswered questions in forums they are experts in.

I'm absolutely killing it in the Test Forum
Every few months, the experts are recalculated to reflect the organic way communities grow and change. After all, there's little point in showing that a non-active member is an expert. It might even encourage new community experts to keep up the great work and remain active longer.

Community experts have a badge shown with their posts, along with the option to follow them. Encouraging new members to follow trusted community members should be a core part of any community strategy.
Settings and control
Of course, not everyone should be labelled as a community expert, and perhaps, in very rare circumstances, an existing community expert could have a bad day and not represent the community well.
Invision Community 5 gives you the ability to set which groups experts can be picked from and offers you the opportunity to block existing experts, ensuring they won't be selected again in the future.

Over to you
All communities have to be purposeful and provide value. That value may be in close friendships, or it may be in getting answers for problems you have. Either way, locating the most helpful members will help develop trust, provide guidance and increase knowledge within your community.
For transactional communities such as support-based communities, experts are vital in providing timely answers and demonstrating credibility and expertise to others.
As always, we'd love to hear your thoughts. Please let us know in the comments.