nigeld27

For any future readers, the error was caused by our Hubspot Tracker Code being in the "Page View Javascript" (in Page Outputs) that caused the problem. Thank you @opentype for helping me figure it out.

Hi @Jim M. Thanks for the response. We are using @opentype's Supergrid template for pages for years now. Has something changed recently to stop templates from working?

Hello, Images have stopped loading on our site. It is happening to different people on different computers in different countries... We cannot be sure if they began today or earlier. Is this something we can fix from the AP? My thanks in advance if anyone knows the answer. Thanks, Nigel

This is cool. Thanks!

There are no courses in the free trial, and I don't think my user has the ability to create a course. Am I being an idiot and missing something obvious?

Hello. We actually use our Invision Platform as a way to train our customers. We have self-help guides in databases which they search and use to self help. I don't fully understand what this new Invision functionality is - it sounds like we could add interactive training to our offering, which would be good. Is there a demo site that I can use to get a feel for how it works?

When I try to upgrade my site, I get this "There are no applications available to upgrade" error. I still get the upgrade banner on the site though. My sites frequently have issues updating. Last time Jim M had to do something behind the scenes. Could an Invision support person help me, please?

Hi @Adriano Faria. This looks interesting. Is the data collected exportable? Thanks @Matt. I'll try and figure that out - looks like I may need to engage with someone who is a bit more skilled than me to get that going. Thanks all for your input.

Thanks @Marc Stridgen. I could be wrong but the default AdminCP stats are more like site statistics. Is it possible to build a report in Invision to track what specific users are doing? Or track how particular site pages have been viewed the most? If I add Google Analytics it is still aggregated, and I want to be able to track what individuals are doing. I'd like to be able to use data to answer questions at the individual level like "What pages did Nigel access this week", and then I want to answer questions like "What types of pages do [users who are like Nigel] spend more time reading this week?". To be honest I haven't looked at the Zapier integrations for this yet. I'm not sure if the default Zapier connections will give me this information, as it sounds like a lot of Zaps. It would need a new trigger each time a user navigates to a particular page. I'd also need to configured a particular type of database for the Zap action to update in Hubspot or in an Excel sheet or something. I'm willing to do the manual effort if I have to but it would be easier if there was a native way within Invision to track user journeys around the site.

Hello, Is there a way to get (1) detailed analytics on Invision? Even better, (2) a way to connect the analytics to my Hubspot CRM? For (1), I'd like to know who logs in and what parts of the site they visit and use. It would be very useful to know which pages they look at, and what records they view within a database. I'd like to understand our site utilisation in more detail. I would also like to understand what types of users consume what types of content. Does anyone have a good way of doing that? For (2), I guess it could be as simple as downloading an Invision CSV and uploading the objects to Hubspot. I'd prefer a direct integration or Zapier but that is probably expecting too much. Any thoughts or ideas would be welcome. Thanks, Nigel

Thanks for the quick fix @Jim M

Hi Daniel, I thought Member ID = their email address. I've just gone into the Invision members area and cannot see Member ID fields. If you are not in front of your computer, this is not super urgent. Perhaps neither of us should be working on Saturday! Thanks, Nigel That worked. I did not know that there was a difference between email address and ID. Thanks @Daniel F, @Jim M and @Marc Stridgen.

A few minutes ago I went onto my Invision site and got a red banner telling me to upgrade. I clicked on upgrade, and as it was going the normal upgrade, it Exited. Unfortunately I did not take a screenshot. Now when I try to go onto my site, it gives a 403 Error. Can someone help, please?

Hi @Jim M, The only third-party app or plug I use is Opentype's Supergrid layout. I do not want to switch this off as it is used everywhere and my entire site will look weird if it is deactivated. I will turn it off if you insist but I don't know why that would impact Zapier anyway. Here are my Zapier steps: 0. Please note there were some steps before this to get the email address from Hubspot and also to ensure that the email address already exists on Invision. 1. I want to add a Secondary Group. 2. The Member ID is my own test email. It does not have the secondary group on it. 3. When I click 'Test' on the Zapier, it gives this error. Please let me know if you need anything else. Thanks, Nigel

Thanks @Marc Stridgen... If I'm not using any code, what do I do? What I mean is: I am using the standard Zapier interface to build my Zap. I haven't custom coded anything (I don't even know how to).